rob
GBbeen buying from them for yrs... been buying from them for yrs.... lately I have been getting bad drums from them for my dell printers...they don't answer there phones, and they just ignore my emails and will not replace my faulty drums... also it has taking weeks and still not getting my orders.
r bland
GBI ordered an ink cartridge I ordered an ink cartridge. Price was good but then they added on extra charges before shipping. It was an ink cartridge! What additional shipping details could there be? I am disappointed thinking I was getting a good price. The end result would have been better if buying at COSTCO or similar.
Arif Imtiaz
CA123inkjets.com is scam First of all, they dont tell you that they are charging you in USD but when you see your bank statement, you are ripped off. Secondly, they give you a fake delivery tracking at the beginning and in the end they will give you another tracking number which is way different(late) from the original one and by that time you need your toner and buy a new one from the store. You end up having 2 toners. When you ask for refund, they tell you that you wont get refund for shipping and send the toner at your own cost. Feel like I was scammed. Be careful!
Connie Adams
GBExcellent products Excellent products, very excellent information, I will be visiting the page to be able to buy products and be able to do good business to others. I will share it and inform my other contacts
Michele
GBThey did what they said & we received full refund. Here's details of VERY GOOD SERVICE we received from 123inkjets.com 1-15-2024: Placed an order for a printer Drum and Transfer Belt, totaling $307.45. Unfortunately, AFTER placing the order, checked ConsumerAffairs.com (87% were only 1 Star) and TrustPilot.com (63% were only 1 Star) reviews. The reviews were awful. 1-17-2024 ~ 10:36AM - Concerned that I was scammed, (and that we are probably not repairing this printer after all – too old), I quickly contacted the company to cancel the order. Their representatives were busy, so I chose to have them call me back on an automated system. 1-17-2024 ~ 11:06 AM - Concerned that we would not receive a call back, I wrote & sent a message on 123inkjets.com customer support page, requesting order canceled. 1-17-2024 ~ 11:18 AM - A representative did phone back in less than an hour. She said she would look into the order while I was on hold. When she returned to the phone conversation, she said she was able to cancel the order before the items were shipped. 11:28 AM Representative said she would send us an email confirming the cancellation and refund. This was certainly good news to hear, but we were still concerned about receiving our $307.45 back. A day or two after this conversation, we received an email that 123inkjets.com wanted us to give them a review for their service. I wrote back, that AFTER WE RECEIVED OUR FULL REFUND of $307.45, I would certainly be happy to write a review. Hence, this is keeping my word to them. 1-20-2024 ~ 11:36 AM - However, it took 3 DAYS to receive the confirmation email that our order was indeed canceled and we would be receiving a full refund. This was good news, now we had it in writing from them. 1-23-2024 ~ 5:30 AM – Full refund was completely received back into our account. 1-24-2024 – I want to thank 123inkjets.com for doing what they said they were going to do. My only disappointment was that it took 3 days to receive the confirmation email that we would be receiving the refund. In the end, from placing the order, canceling, to receiving the refund, was a total of 9 days. We will let others know of our positive experience, and can only hope, that this is the beginning of much better overall reviews for 123inkjets.com.