If theSTAY FAR AWAY FROM THIS COMPANY--JUNK PRODUCTS, WORST CUSTOMER SERVICEre were a minus score If there were a minus score, they would deserve that. I ordered the combo cartridge package for my Canon printer. The total cost was $41.86 plus tax and shipping. Products did not print copies, they only printed smudged lines. Several emails were sent, but their customer (DIS)service never responded. I filed a complaint with the BBB, but they were unable to help. PayPal was no help; they sided with their unscrupulous seller. BUYER BEWARE. Stay far away from this company! Don't say you weren't warned! Tip for consumers: Pay attention to the negative reviews; they may keep you from making a bad buying decision.

Totally satisfied Totally satisfied. First cartridge received was defective. A quick phone call got an apology, and a new cartridge arrived 3 days later.

Unreliable poor customer service It is easy to order ink cartridges on line. However, when the cartridges are defective, one has to deal with customer service which does not exist. Almost four (4) hours after I placed a call I received a call back. I advised the agent that the cartridges are incompatible with my HP printer as HP added some new code to prevent after market cartridges. The agent was well aware of the issue, apologized that incompatible cartridges were sent and ordered replacement ones. This was 21 days ago and I am still waiting. Terrible unreliable service. Will never order again.

you will have to file a dispute with your credit card company I have ordered from this company before, canon ink jet cartridges. Have had no problems with the shipping times or the quality of product that was shipped. I have since bought a new printer and on 3/13/2024 ordered their SKU # GI20SET quantity 3. When I ordered the item showed that it was in stock. March 20 I called customer service and after being on hold for 47 minutes decided to have someone call me back. Customer service called me back later that day and said that the item that I ordered was 0 stock and they would ship out my order on 04/1/24 and send me an email with tracking information. Called in late on 4/01/24 and could not get customer service. I chose the option for someone to call me back. I never heard from anybody. Late 04/02/24 called back in and chose option two to place a new order. waited and no one answered. I chose for someone to call me back and no one never did. It showed on their site that what I had ordered on 03/13/24 was in stock. I then sent an email to their customer service department about what was going on listing order date, order number and still no response. I then after hearing from no one called my credit card company and filed a dispute. Look at the new reviews in the last couple of months, they are all negative. So if you want to play games, waste your time on the telephone trying to find out where your order is then by all mean go ahead and order from them, but my time is more valuable than dealing with a crooked company.

I did not like that it said if you… I did not like that it said if you added $25 to the order that the shipping would be free. Even though I ordered two sets of cartridges for way over the $55 limit still couldn't get the 5.99 for shipping to go away! So I ordered only one.