Great deal!! Great deal on ink, and fast shipping.

10 days later, still not shipped I placed an order on 2/9. They state that it takes 1-4 business days for orders to arrive. 10 days later it still shows as "processing." No response to emails.

Totally satisfied Totally satisfied. First cartridge received was defective. A quick phone call got an apology, and a new cartridge arrived 3 days later.

Terrible Customer Service Placed an order for an inkjet cartridge. Before placing the order I updated my shipping address to my new address, which updated in their system. My order shipped to my old address. Spoke to customer service agent after my 3rd attempt (almost impossible to get someone on the phone) and was told it was my fault for not bringing it to their attention when I got the shipping confirmation. Would not reship my order and would not refund my money. Sorry, not my fault. Your system shows my updated address.

been buying from them for yrs... been buying from them for yrs.... lately I have been getting bad drums from them for my dell printers...they don't answer there phones, and they just ignore my emails and will not replace my faulty drums... also it has taking weeks and still not getting my orders.