Long time customer Long time customer, one time a few years ago their Cust. Ser. Rep was snarky, but I bought anyway because they have great prices and ship fast. Once they changed manufacturers of an aftermarket laser toner and it didn't work, but they promptly took back the product, i bought another laser printer, and they have shipped the new toner. Pretty much always accurate and great service. btw, they actually seem to have a warehouse and can ship product same day! Not one of these website only companies. I will continue using them. Website is easy to use and stores your past orders, so very easy to reorder!

STAY AWAY FROM THESE PEOPLE STAY AWAY FROM THESE PEOPLE. THEY SENT ME A DRUM FOR MY FAX MACHINE WITH A SCRATCH ON IT, RENDERING IT USELESS. THEY SENT ME ANOTHER DRUM, & IT WAS USED, LOADED WITH TONER, IT HAD GLUE ON THE TOP OF THE COVER, & CLEARLY WAS A USED PIECE OF CRAP BEING PASSED AS NEW. THEIR PRICES WERE NOT THE BEST ON THE WEB, YET THEIR PRODUCTS I RECEIVED WERE GARBAGE. THE PEOPLE WERE ABSOLUTELY OBNOXIOUS EACH TIME ON THE PHONE, & HUNG UP THE PHONE REPEATEDLY. THEY CHARGED ME FOR SHIPPING IN VIOLATION OF FEDERAL LAW, IN THAT THE SELLER IS RESPONSIBLE FOR ALL SHIPPING COSTS BOTH WAYS, IN THE EVENT THAT DEFECTIVE GOODS ARE RECEIVED. THEY DON'T LIKE TO REFUND MONEY NOT DUE THEM.

Beware of Ink Technologies Laser Toner Beware of Ink Technologies Laser Toner. Their Inkjet cartridges seem to work ok, but their toner plugged up my Lanier LD430c Color Laser Printer and it cost me $500.00 to get it repaired. After placing another Ink Technologies Toner Cartridge in, it did the same thing. Then putting a genuine cartridge in, the Ink Technologies Toner had again plugged up my printer and it was going to cost another $500.00 to repair. Instead I am purchasing a new Laser printer and will not buy from IT again.

Poor Quality Products The ink cartridges that I bought for my HP laser printer were junk. Two of them failed within the first year that they were installed. One showed that only 10% of the toner had been used and the other 20%. I contacted Ink Technologies after the first one failed and was told that they would not replace it since it had been just over a year since I ordered it (I didn't replace my old one until it was empty, which was about 4 or 5 months after I received the replacement). The second one failed just short of a year after I had installed it. I'm expecting the other two to go at any time. So I have had to order and pay for replacements for barely used cartridges, which of course is not cost effective! So beware of the poor quality products that are sold by this company.

Long time Ink Technologies user I have been using Ink Technologies for many years, supplying cartridges and printer supplies for several different printers. I always use their own branded cartridges and supplies because they are usually 1/10th the price of the branded cartridges and supplies. Out of that entire time I had only one experience with one printer in which case the cartridges leaked. Ink Technologies replaced the cartridges at no charge and quickly. After two tries I get everything working. I find the Ink Technologies cartridges to print as well as the OEM cartridges, with only very minor, acceptable color differences and no difference with black. The savings have been incredible.