Absolutely Horrible Product and Refund Policy I had purchased a remanufactured HP 78 color ink cartridge because HP no longer is making them. From the very start, the cartridge never printed one of the three colors, and the other two colors barely printed anything out. I ran cartridge cleaning and priming options on the printer and tried other cleaning methods, but nothing fixed the issue. I requested a refund, and when you ask for a refund they want you to ship the cartridge back. They also do not cover the cost for return shipping. When I got the refund, they excluded the original shipping. So, it cost me about $9 just for the shipping back and forth. What a waste of time and money. This experience was so bad that I threw the whole printer out and bought a tank printer just so I would not have to deal with this issue ever again. The old printer worked fine, but the cartridge issue is ridiculous. Do not waste your time on this company.

THE WORST EXPERIENCE EVER! AVOID THEM!! How do I give NO STARS? I ordered an OEM Sharp toner cartridge for my copier. The cartridge was defective. The people at Inktech refused to replace it, saying the warranty was with Sharp. The Sharp people gave me phone numbers of dealers who told be to take it up with InkTech. Everyone pointed fingers at someone else. It was a total run-around and I am left with a defective toner and a wasted day. AVOID InkTech at all costs!

great customer service purchased ink cartridges Aug 2019 with 1-year warranty, cartridges were recently rejected because of Epson firmware update and they replaced the entire order with no questions asked. Was ready for a battle but they slammed dunked the customer service when I called. 8/3/20 Victor E

Poor Quality Products The ink cartridges that I bought for my HP laser printer were junk. Two of them failed within the first year that they were installed. One showed that only 10% of the toner had been used and the other 20%. I contacted Ink Technologies after the first one failed and was told that they would not replace it since it had been just over a year since I ordered it (I didn't replace my old one until it was empty, which was about 4 or 5 months after I received the replacement). The second one failed just short of a year after I had installed it. I'm expecting the other two to go at any time. So I have had to order and pay for replacements for barely used cartridges, which of course is not cost effective! So beware of the poor quality products that are sold by this company.

This is a mom and pop shop masquerading… This is a mom and pop shop masquerading as a real business. Terrible customer service. It took 10 days for me to receive one ink cartridge. They took no responsibility. There are many other companies that offer these inks. AVOID INK TECHNOLOGIES. THEY SUCK.