Long time Ink Technologies user I have been using Ink Technologies for many years, supplying cartridges and printer supplies for several different printers. I always use their own branded cartridges and supplies because they are usually 1/10th the price of the branded cartridges and supplies. Out of that entire time I had only one experience with one printer in which case the cartridges leaked. Ink Technologies replaced the cartridges at no charge and quickly. After two tries I get everything working. I find the Ink Technologies cartridges to print as well as the OEM cartridges, with only very minor, acceptable color differences and no difference with black. The savings have been incredible.

Long time customer Long time customer, one time a few years ago their Cust. Ser. Rep was snarky, but I bought anyway because they have great prices and ship fast. Once they changed manufacturers of an aftermarket laser toner and it didn't work, but they promptly took back the product, i bought another laser printer, and they have shipped the new toner. Pretty much always accurate and great service. btw, they actually seem to have a warehouse and can ship product same day! Not one of these website only companies. I will continue using them. Website is easy to use and stores your past orders, so very easy to reorder!

I have a printing company for over 10… I have a printing company for over 10 years. I had a order of ink toner and they stated that since I ordered the toner to NJ ( which is where my printing company is and my billing address is in CT, and due to the fact that they cant verify my address on UPS (have no idea why) I'm possibly fraudulent. Remember I have been in business for years. So they will need to cancel my order..... WOW what an insult. YOU need to check your verification system. WILL NEVER DEAL WITH EVER AGAIN..... I should have read their reviews before I even ordered!!

Told them the cartridge has an error… Told them the cartridge has an error message and would not load. Sent me to the manufacturer and said they're not responsible for the problem. Customer service? There is none! Will never buy from these people again! They sold the product and they should be responsible for correcting this problem... shoved it over to the do not disturb folder!

Absolutely Horrible Product and Refund Policy I had purchased a remanufactured HP 78 color ink cartridge because HP no longer is making them. From the very start, the cartridge never printed one of the three colors, and the other two colors barely printed anything out. I ran cartridge cleaning and priming options on the printer and tried other cleaning methods, but nothing fixed the issue. I requested a refund, and when you ask for a refund they want you to ship the cartridge back. They also do not cover the cost for return shipping. When I got the refund, they excluded the original shipping. So, it cost me about $9 just for the shipping back and forth. What a waste of time and money. This experience was so bad that I threw the whole printer out and bought a tank printer just so I would not have to deal with this issue ever again. The old printer worked fine, but the cartridge issue is ridiculous. Do not waste your time on this company.