This is a mom and pop shop masquerading… This is a mom and pop shop masquerading as a real business. Terrible customer service. It took 10 days for me to receive one ink cartridge. They took no responsibility. There are many other companies that offer these inks. AVOID INK TECHNOLOGIES. THEY SUCK.

Avoid using this company Avoid using this company. They mislead buyers by saying SAVE by selecting our compatible ink cartridges in the table below. The color and page yield are guaranteed to meet or exceed brand name (OEM) ink cartridges. This statement is far from the truth. I took the cartridges out, and ink was not flowing from the cartridge. Now I must go through packaging and shipping hassle at my cost for a bad product. Stay away from this company and spend a little more on an OEM product! And watch for misleading wording!

Absolutely Horrible Product and Refund Policy I had purchased a remanufactured HP 78 color ink cartridge because HP no longer is making them. From the very start, the cartridge never printed one of the three colors, and the other two colors barely printed anything out. I ran cartridge cleaning and priming options on the printer and tried other cleaning methods, but nothing fixed the issue. I requested a refund, and when you ask for a refund they want you to ship the cartridge back. They also do not cover the cost for return shipping. When I got the refund, they excluded the original shipping. So, it cost me about $9 just for the shipping back and forth. What a waste of time and money. This experience was so bad that I threw the whole printer out and bought a tank printer just so I would not have to deal with this issue ever again. The old printer worked fine, but the cartridge issue is ridiculous. Do not waste your time on this company.

Long time customer Long time customer, one time a few years ago their Cust. Ser. Rep was snarky, but I bought anyway because they have great prices and ship fast. Once they changed manufacturers of an aftermarket laser toner and it didn't work, but they promptly took back the product, i bought another laser printer, and they have shipped the new toner. Pretty much always accurate and great service. btw, they actually seem to have a warehouse and can ship product same day! Not one of these website only companies. I will continue using them. Website is easy to use and stores your past orders, so very easy to reorder!

I have a printing company for over 10… I have a printing company for over 10 years. I had a order of ink toner and they stated that since I ordered the toner to NJ ( which is where my printing company is and my billing address is in CT, and due to the fact that they cant verify my address on UPS (have no idea why) I'm possibly fraudulent. Remember I have been in business for years. So they will need to cancel my order..... WOW what an insult. YOU need to check your verification system. WILL NEVER DEAL WITH EVER AGAIN..... I should have read their reviews before I even ordered!!