Ink cartridge started leaking in sealed package Ink cartridge started leaking ink in the sealed package. I contacted customer service they said go to the website for return site says I can't return warranty expired. Who knows how long this ink was leaking out you wont know until you open the box.

Be advised that someone has hacked your… Be advised that someone has hacked your site. I received a ransom e-mail demanding a sum of money or my computer would die a dismal death. They had my name, email address and the password I used for you. I use a different password for each just for cases such as this. Needless to say, I did not respond but I thought you should know.

Amazing customer service experience Amazing customer service experience. Ordered a 4 pack of toner cartridges for way cheaper than they normally are. 3 of them worked perfectly, one didn't. I contacted them by phone (extremely pleasant girl on the phone) They immediately sent me a replacement. Will be buying again!

Paid for 3 cartridges and never… Paid for 3 cartridges and never received cartridges. They sent tracking link, but expected customer to resolve delivery issues. Been over one month and have not received cartridges or resolution to delivery issues. Should not be this hard to work through issue on their shipping approach.

great customer service purchased ink cartridges Aug 2019 with 1-year warranty, cartridges were recently rejected because of Epson firmware update and they replaced the entire order with no questions asked. Was ready for a battle but they slammed dunked the customer service when I called. 8/3/20 Victor E