!!!BE AWAER!!! DONT BUY FROM THIS COMPANY FALSE MODEL NUMBERS NAVER RECIVED GOODS KEEPS CHANGING PRICING LYING SUCKERS DONT BUY FROM THIS COMPANY

Scam and awful service I ordered a multifunction brother machine, I called with questions including to make sure it was a new one. I was told it was new and so I placed my order. I received an e-mail next day asking if I ordered 2 machines, I responded that I only wanted one. I called to see if they received it they said they did and that the order was being processed and that I would receive a tracking # that day. For two days after this call I kept calling and the person who answered would say he had to transfer me wher I would get a voicemail and no call back. three days later my office called for tracking and they said they hadn't processed our order yet as it was recently placed. Well hardly two hours later the same machine was delivered to the office, with no return address. Worst of all it WAS USED> Three calls after that I got upset and I was reassured that a link was sent to my e-mail how to return it, the link never arrived!!! I called again and was told they sent it again no link and they acted surprised that I wanted a new machine as they don't carry them. Now I have a used machine at the same price of the new one, my CC was charged 491 dollars, no information on how o return it and worst of all they didn't even think my ordered was processed yet!!!!! I have my own business and this is the worst experience I have ever had, dishonest company with poorest service if u can even consider that a service at all.

Mobay Scammers at best! This is not a real business it must be an affront designed to scam consumers. I called and inquired if they had the advertised item in stock and they pretended to check and say yes. I received an old totally used and abused item with no parts to install the scanner feeder. Their entire pool of staff is all dishonest and a party to the sham. They also posed as another name too, beware, pc and more same store

Poor Customer Service I placed my order over a week ago, I still have not received any tracking information. Only 2 emails one received 4 days ago and one 4 hours ago... Both stating "A tracking number will be emailed to you shortly" I don't have a tracking number, the customer service link on their website redirects to a third party "Customer Service" company... I have sent inquiries to that company and to amatteroffax.com and neither one of them has sent me back anything with any amount of real information. If there is a delay, or the item is backordered or just lost in their warehouse... It would be great if someone would please let me know.

Poor Customer Service Ordered an Epson Printer 1/3/2011. Credit card was charged 1/3/2011. Received e-mail 1/3/2011 saying printer not available and order is cancelled. Called and e-mailed 1/7/2011 asking for refund. Their web site says I have no refund pending but it remains on my bill. Poor business practice to bill before shipment then hold money for a number of days before refunding.