Cecilia Osorio
GBCentiment has become our go-to market research partner I really enjoyed partnering with Centiment. The workflow is super easy to follow, which I appreciated. Initially, I was hesitant to use their survey tool, but it turned out to be user-friendly. Whenever we needed help, Austin was quick to provide guidance, which was a huge plus. I especially liked the soft launch; it gave us the chance to review data and tweak some questions to ensure we were capturing the insights we needed. Plus, the data collection was incredibly fast! Centiment has become our go-to partner for market research. I highly recommend them!
Vivian G
CAThe best research platform with a great team I've tried multiple self serve platforms for research and had terrible experiences with them. Whether it was getting the user base I needed or completing accurately and within a reasonable amount of time, my teams and I were always disappointed. Coming across Centiment was a breath of fresh air. The platform is very easy to use, comes with AI suggested questions that support better questions that are not leading, and the audience is real and completion has never been an issue. The team within Centiment also validates the survey prior to sending it out to the full audience, allowing any issues to be caught and corrected before the full survey is fully run. A fantastic experience. This has now become my go-to research tool.
Sigrid Jakob
GBGood respondent quality + fast The quality of the respondents was really good, evidenced by the thoughtful and often long responses to open ended questions. My client contact is also extremely responsive and quick to get back to me. The cost is reasonable and the new survey building tool easy to use
Katie Encabo
GBGreat service! Working with Derek is always such a breeze, I feel like he treats my projects with even more care than I treat them! Pricing and next steps are always so transparent, and I'm taken care of with clear information at each step of the way.
Melody Balou
CAFlawless communication through and through From getting a quote to getting my results and analysis were all seamlessly done. Everything was communicated via email, all my questions were answered almost immediately and my survey was online within 1 day. I got my responses within 5 days and the analysis tool on the platform is extremely useful. I loved the fact that everything was done via email and I didn't have to contact anyone or speak to any representatives. Overall, I am extremely happy with the service I received from Centiment.