Poor customer care Poor customer care. Inexperience and ignorant staff. I bought this car and the dealer had this 12 months free AA basic cover in the offer. I chatted with the staff he didnt know anything about this and told to call 03300531101. Upon calling there is no one to help on this line. Just telling you to choose options but no response on any of the lines. I wonder what will happen when you try to reach them in a break down situation. I wont even opt for their paid packages.

Abbie provided great customer service… Abbie provided great customer service following a query I raised. The response was prompt and polite, would highly recommend.

My contact at the AA My contact at the AA, verity was very helpful and understanding of my personal situation to achieve an acceptable outcome. Thank you

Positive experience. Absolutely fantastic experience. Removed a lot of the stress and was brilliant in getting a positive resolution. Communicated throughout, keeping me well informed. The result was exactly what I had expected wanted from the start, can’t thank Verity enough.

First class service First class service !! Verity at the AA was just amazing and really guided me through a very stressful situation. Well done