customer
GBI would like to thank Maisie Aylott for… I would like to thank Maisie Aylott for the excellent service provided, Maisie made what we though to be difficult job for us, so easy, We are so pleased to of joined AA Cars and look forward to using the service, Thanks again
Simon Searle-Barnes
GBFull Refund! I was recently sold a car by a AA approved dealer that turned out to have a lot of faults. The seller then argued over many emails that the issues with the car were normal wear and tear and I was not entitled to a refund. I know nothing about cars or my consumer rights so eventually I turned to the AA mediation service who (by some miracle) managed to persuade the seller that a refund was the only way to resolve the dispute. Today I have received a full refund within a couple of weeks of contacting AA mediation who were very professional throughout.
Andy King
GBFirst class service First class service !! Verity at the AA was just amazing and really guided me through a very stressful situation. Well done
Hannah Remm
GBAmazing and speedy service! Verity was absolutely amazing - she managed to do in 2 days what had taken me over a month and I'm so grateful for her help and support. She explained everything in great detail to me and reduced any anxieties I had. The reassurance from her was wonderful and she was just so kind! Thank you for everything Verity, I couldn't have sorted this issue without you.
Ranbir Anota
GBMy Savior in a Dealership Dilemma! I usually don't find myself writing reviews, but I have to commend Bonnie, who was my knight in shining armor during a recent ordeal with a dealership. I found myself in a bit of a pickle with a third-party dealership, feeling like I was stuck in a maze with no way out. That's when Bonnie stepped in and brought clarity and resolution to the situation. From the get-go, she exuded professionalism while still being incredibly approachable and understanding. Bonnie wasn't just a mediator; she was a beacon of hope. She listened intently to my concerns, empathised with my frustration, and then sprang into action. With her expertise and finesse, she navigated the complexities of the situation with ease, all the while keeping me informed and assured along the way.