Verity is a superstar Verity has been great in handling our mediation so far. The garage in question is reluctant to give us a refund, however constant communication from Verity has made us feel better about the situation. From calling back and answering all our questions to replying to emails super quickly.

Positive experience. Absolutely fantastic experience. Removed a lot of the stress and was brilliant in getting a positive resolution. Communicated throughout, keeping me well informed. The result was exactly what I had expected wanted from the start, can’t thank Verity enough.

Very professional Abigail was great always updating us setting up our account.

Abbie provided great customer service… Abbie provided great customer service following a query I raised. The response was prompt and polite, would highly recommend.

My contact at the AA My contact at the AA, verity was very helpful and understanding of my personal situation to achieve an acceptable outcome. Thank you