Brilliant service Verity from AA cars was brilliant in handling the mediation between a car dealer and myself. I was surprised at how quickly my complaint was dealt with and found Verity to be both friendly and professional. I would always buy from a dealer that has signed up to the AA dealer promise as if things go wrong, there is a process in place to make sure this issue is resolved. Thank you Verity!

Positive experience. Absolutely fantastic experience. Removed a lot of the stress and was brilliant in getting a positive resolution. Communicated throughout, keeping me well informed. The result was exactly what I had expected wanted from the start, can’t thank Verity enough.

I was shocked by the unprofessional… I was shocked by the unprofessional treatment afforded me by the dealer. I found it unsettling that they were aproved by the AA. I feel endangered that they know me an feel at risk of harm. The AA have intervened and although out of pocket and still at risk have helped me to obtain a degree of relief. I am optimistic that the AA will investigate and hopefully the dealer will not subject anyone else to this kind of abuse.

Very pleased with the AA mediation service and with the mediator Verity Lowe. Somehow, I got a car that had some mayor failures and at the beginning I could not get any agreement with the dealer to get my money back. But thanks to the AA mediation service and to Verity Lowe that was a great mediator I could recover my money. In conclusion, it was a great idea to get an AA aproved garage car because even if for any reasons you have problems with the car that you buy, the AA helps.

Very helpful and listened to what I had… Very helpful and listened to what I had to say and dealt with it very well Victoria greenwood was very understanding and helpful.glad I decided to speak with them