My contact at the AA My contact at the AA, verity was very helpful and understanding of my personal situation to achieve an acceptable outcome. Thank you

I was shocked by the unprofessional… I was shocked by the unprofessional treatment afforded me by the dealer. I found it unsettling that they were aproved by the AA. I feel endangered that they know me an feel at risk of harm. The AA have intervened and although out of pocket and still at risk have helped me to obtain a degree of relief. I am optimistic that the AA will investigate and hopefully the dealer will not subject anyone else to this kind of abuse.

My Savior in a Dealership Dilemma! I usually don't find myself writing reviews, but I have to commend Bonnie, who was my knight in shining armor during a recent ordeal with a dealership. I found myself in a bit of a pickle with a third-party dealership, feeling like I was stuck in a maze with no way out. That's when Bonnie stepped in and brought clarity and resolution to the situation. From the get-go, she exuded professionalism while still being incredibly approachable and understanding. Bonnie wasn't just a mediator; she was a beacon of hope. She listened intently to my concerns, empathised with my frustration, and then sprang into action. With her expertise and finesse, she navigated the complexities of the situation with ease, all the while keeping me informed and assured along the way.

Verity is a superstar Verity has been great in handling our mediation so far. The garage in question is reluctant to give us a refund, however constant communication from Verity has made us feel better about the situation. From calling back and answering all our questions to replying to emails super quickly.

Amazing and speedy service! Verity was absolutely amazing - she managed to do in 2 days what had taken me over a month and I'm so grateful for her help and support. She explained everything in great detail to me and reduced any anxieties I had. The reassurance from her was wonderful and she was just so kind! Thank you for everything Verity, I couldn't have sorted this issue without you.