Kaui Sai-Dudoit
GBThank you for creating a beautiful… Thank you for creating a beautiful tumbler with our brand.
MJ
GBThank you! Good communication throughout the whole ordering process! We were very impressed with the response times from the customer service reps. Thanks for helping us put together a special product!
Rose Kindle
GBAmazing Customer Service I called this morning 11/30/23 and left a message to see if we could purchase the 20 oz Eddy Bottle Tritan. within 5 hours Marlon Silang and I had our order placed and paid for. I shared the urgency, and Malon walked me through each step with amazing customer service and follow-up. Thank you-I will be calling again!
David Prince
GBMARLON SILANG was amazing MARLON SILANG was amazing. Kept me updated consistently and really showed care for my last minute order. Amazing job.
Disappointed Customer
GBMajor lack of communication, will not use again Major lack of communication, internally and with the customer. Paid for the order only to find out a week later that it never shipped in time because internally they didn't mark it paid. Which no one would have found if I hadn't messaged requesting an update since I hadn't received communication on the order. I had even been sent an invoice showing it was paid on the same day it was ordered. Tried calling the company, had to leave a voicemail, never received a call back. Never received any communication apologies or trying to get the orders in time or quicker to us. I have 70+ employees who will now not have Christmas gifts in time for Christmas. Extremely disappointed in how this was handled.