Marlon went the extra mile to get our… Marlon went the extra mile to get our order there on time while managing the cost of freight delivery. His communication skills were excellent and responded quickly from product inquiry through delivery. Customer service has become a lost art in the last 3 to 5 years. Marlon is an example of one who goes the extra mile for the customer. Every leader and associate should deliver customer service loke Marlon! Kathryn (Katie) West

Major lack of communication, will not use again Major lack of communication, internally and with the customer. Paid for the order only to find out a week later that it never shipped in time because internally they didn't mark it paid. Which no one would have found if I hadn't messaged requesting an update since I hadn't received communication on the order. I had even been sent an invoice showing it was paid on the same day it was ordered. Tried calling the company, had to leave a voicemail, never received a call back. Never received any communication apologies or trying to get the orders in time or quicker to us. I have 70+ employees who will now not have Christmas gifts in time for Christmas. Extremely disappointed in how this was handled.

Almost perfect I love the products and the communication was great in reference to product information and artwork approval. The 1 star you missed was the lack of communication once the art work was approved and products went into production. I had no idea of an estimated ship date or delivery date and when I did find out, it was much later than expected. I WILL use you again in the future and hope that part of the experience is a little better.

Great product, suggestion for customer service I appreciated the hands-on personal touch along the ordering process and the product is PERFECT! It would be helpful to have an online portal to track progress as I was left wondering if the product was in production and if it would arrive on time (it arrived at 6pm the night before I needed it). I ordered another product that was available on your website and then was informed that is was not available. This delayed the process such that if I had chosen a different product by that point it would have missed the deadline so I did not make the additional order. I asked if express shipping could be applied to the order for free and was told that was not possible. From a customer success standpoint, that would have been a small price for you to pay to get the additional order and keep a customer happy. I do have many more orders I'd like to make.

Fantastic Laptop Backpacks I recently ordered laptop backpacks from Allbranded for our staff and they are awesome! The quality is top-notch and sturdy, with many compartments, and comfortable to wear. They're perfect for our tech gear. The pricing was surprisingly good and the delivery was quick and hassle-free. The customer service team I dealt with was friendly and efficient, making the whole experience smooth. These backpacks have upped our gear game. I can highly recommend Allbranded to anyone looking for high quality and value.