Gretchen Reid
GBGreat product, suggestion for customer service I appreciated the hands-on personal touch along the ordering process and the product is PERFECT! It would be helpful to have an online portal to track progress as I was left wondering if the product was in production and if it would arrive on time (it arrived at 6pm the night before I needed it). I ordered another product that was available on your website and then was informed that is was not available. This delayed the process such that if I had chosen a different product by that point it would have missed the deadline so I did not make the additional order. I asked if express shipping could be applied to the order for free and was told that was not possible. From a customer success standpoint, that would have been a small price for you to pay to get the additional order and keep a customer happy. I do have many more orders I'd like to make.
TB
GBHad a great experience with AllBranded Had a great experience with AllBranded. Thankful for my customer service rep, Marcella, who was helpful and available for anything I needed while ordering corporate Christmas gifts. She was tentative and kept me posted every step of the way. Thank you!!!
Jo
GBFantastic Laptop Backpacks I recently ordered laptop backpacks from Allbranded for our staff and they are awesome! The quality is top-notch and sturdy, with many compartments, and comfortable to wear. They're perfect for our tech gear. The pricing was surprisingly good and the delivery was quick and hassle-free. The customer service team I dealt with was friendly and efficient, making the whole experience smooth. These backpacks have upped our gear game. I can highly recommend Allbranded to anyone looking for high quality and value.
wkwest
GBMarlon went the extra mile to get our… Marlon went the extra mile to get our order there on time while managing the cost of freight delivery. His communication skills were excellent and responded quickly from product inquiry through delivery. Customer service has become a lost art in the last 3 to 5 years. Marlon is an example of one who goes the extra mile for the customer. Every leader and associate should deliver customer service loke Marlon! Kathryn (Katie) West
Mike Kessler
GBTumblers - First Order We ordered branded tumblers as our first order with Allbranded. The shipment arrived when promised and the quality was better than expected.