Georgina
AUSCAM SCAM Same story as a lot of people here – purchased a $10 product, and was charged $144 USD 12 months later through PayPal because they retain your card details. Customer service flatly refused a refund, citing it was written all over their sales page and checkout page that the lead magnet was actually a discount for a YEARLY SUBSCRIPTION (which is an absolute lie, funnels are designed to be deceptive). Still trying to chase my refund, and it's in dispute with PayPal. DO NOT buy from this company!
Sarah Amy Glensor Best
NZEasy, fun & effective SamCart provide fantastic service - whenever I'm confused or stuck, they're quickly there to help me out. The processes for product creation, building courses, adding order bumps and upsells is all so intuitive. And when I'm not sure, there are many quick help pages I can turn to for extra support before I need to call in the pros. Highly recommend.
PreLawPro Calendar
GBAbsolutely terrible and a total waste of time and money Do not waste your time. Their processes are designed to charge you before you even know the price or what you're paying for. Massively overrated and misleading at best, deceitful at worst. Customer services is TERRIBLE and their system is designed to fleece you with unexpected charges, hidden auto renewals etc. I will NEVER use them again and avoid them at all costs
Ashley K.
GBI did not consent to an annual subscription In 2023, I signed up for a one-time 5-day Creator U "challenge" — it was $49 for access to a series of online courses on how to use AI to create online courses. I didn't much like the courses because they seemed to be a hyped-up advertisement for SamCart. So, I quit using the platform after logging in a few times. A year later, I was charged $144 for an annual subscription to SamCart, which I had no knowledge of signing up for. From what I've read, this has happened to a lot of other people too. Nothing on the Creator U sales page says there will be a recurring charge. The checkout page doesn't mention a recurring subscription. And, the Terms & Conditions cited on the checkout page are just general terms for SamCart products — on this page, recurring subscriptions are mentioned, but just as a general statement. This led me to believe When I reached out to request a refund and account cancellation, Koko from SamCart support offered a partial refund and to "set my account for cancellation" next year. Koko later offered a full refund, but only if I agreed to cancel the PayPal dispute. PayPal advises that you never cancel a dispute until it is resolved, plus I didn't feel right about letting SamCart off the hook and giving them a chance to do this to other people.
Josephine Dietrich
GBI had an issue with CreatorU I had an issue with CreatorU, and I was grateful for the way the matter was promptly cleared up by Charlie T. Also, I recently started using the Sam Cart platform, and whenever I've had questions, they have been promptly and professionally addressed. Whether it's Charlie T., Alyssa N., or others, I always get great service!