Karin Gisler
AUVery poor business ethics and misleading deals A year ago, I bought a downloadable PDF from SamCart which did cost me $19. Little did I know that by doing so I signed up for an automatically yearly renewable membership subscription. Last month I got charged with $220 for a membership renewal - totally by surprise. I did not know I was a SamCart member nor did I received an email notification or anything telling me about a subscription renewal being due or that I would be charged $220 soon. Within a few hours after receiving the PayPal notification, I contacted SamCart’s support team explaining the mistake but without luck. Refund was denied. Given this experience, I would say SamCart is having terrible business ethics and highly misleading deal agreements. PayPal rejected the dispute telling me that I was in a binding billing agreement. The membership is of zero value to me but regardless my money was taken without warning.
Holly
GBSome great features and some areas for improvement I really like samcart and how seamlessly I can integrate it to my CRM particularly. Some things that would be great to improve:m - Clarna etc - I was so excited to see this roll out,. however, upon implementing it in my business I soon discovered it is only available in the country that you are based in (the UK in my case). This doesn't really help me as I have an international customer base. It would be amazing to have this roll out internationally - The interface for searching by product and/or taking a look at someones subscription seems unnecessarily complicated. You have to click through several screens to get to where you want to be
M Fox
CHThis is in all ways a scam This is in all ways a scam. I purchased a once-off 12 USD item from them which was marketed as a once-off item. One year later, after forgetting about the one hour video I watched, I found a charge of 144 USD. I blocked my card and had it listed as fraud but they came back saying I authorized the transaction, showing the bank PIP, which indeed did not ask an active authorization. STAY AWAY AS FAR AS YOU CAN!!!
Nicki Krawczyk
GBUsing it for 7+ years and still going strong I've used Samcart for seven or eight years now and I'd been continually pleased with the software and the service. They're always adding new features to make it easier to sell our offerings and their customer service is fast and efficient. I coach other business owners, too, and always recommend Samcart.
PreLawPro Calendar
GBAbsolutely terrible and a total waste of time and money Do not waste your time. Their processes are designed to charge you before you even know the price or what you're paying for. Massively overrated and misleading at best, deceitful at worst. Customer services is TERRIBLE and their system is designed to fleece you with unexpected charges, hidden auto renewals etc. I will NEVER use them again and avoid them at all costs