Ashley K.
GBI did not consent to an annual subscription In 2023, I signed up for a one-time 5-day Creator U "challenge" — it was $49 for access to a series of online courses on how to use AI to create online courses. I didn't much like the courses because they seemed to be a hyped-up advertisement for SamCart. So, I quit using the platform after logging in a few times. A year later, I was charged $144 for an annual subscription to SamCart, which I had no knowledge of signing up for. From what I've read, this has happened to a lot of other people too. Nothing on the Creator U sales page says there will be a recurring charge. The checkout page doesn't mention a recurring subscription. And, the Terms & Conditions cited on the checkout page are just general terms for SamCart products — on this page, recurring subscriptions are mentioned, but just as a general statement. This led me to believe When I reached out to request a refund and account cancellation, Koko from SamCart support offered a partial refund and to "set my account for cancellation" next year. Koko later offered a full refund, but only if I agreed to cancel the PayPal dispute. PayPal advises that you never cancel a dispute until it is resolved, plus I didn't feel right about letting SamCart off the hook and giving them a chance to do this to other people.
Holly
GBSome great features and some areas for improvement I really like samcart and how seamlessly I can integrate it to my CRM particularly. Some things that would be great to improve:m - Clarna etc - I was so excited to see this roll out,. however, upon implementing it in my business I soon discovered it is only available in the country that you are based in (the UK in my case). This doesn't really help me as I have an international customer base. It would be amazing to have this roll out internationally - The interface for searching by product and/or taking a look at someones subscription seems unnecessarily complicated. You have to click through several screens to get to where you want to be
Josephine Dietrich
GBI had an issue with CreatorU I had an issue with CreatorU, and I was grateful for the way the matter was promptly cleared up by Charlie T. Also, I recently started using the Sam Cart platform, and whenever I've had questions, they have been promptly and professionally addressed. Whether it's Charlie T., Alyssa N., or others, I always get great service!
Benjamin Beiersdorf
DEIt’s the biggest mistake I’ve made It’s the biggest mistake I’ve made. They lure you with buying access for 7$ and then they have hidden subscription which charges you 229$ and more after you do not cancel it. They have hidden methods to rip you off! Don’t trust them
M Fox
CHThis is in all ways a scam This is in all ways a scam. I purchased a once-off 12 USD item from them which was marketed as a once-off item. One year later, after forgetting about the one hour video I watched, I found a charge of 144 USD. I blocked my card and had it listed as fraud but they came back saying I authorized the transaction, showing the bank PIP, which indeed did not ask an active authorization. STAY AWAY AS FAR AS YOU CAN!!!