Karin Gisler
AUVery poor business ethics and misleading deals A year ago, I bought a downloadable PDF from SamCart which did cost me $19. Little did I know that by doing so I signed up for an automatically yearly renewable membership subscription. Last month I got charged with $220 for a membership renewal - totally by surprise. I did not know I was a SamCart member nor did I received an email notification or anything telling me about a subscription renewal being due or that I would be charged $220 soon. Within a few hours after receiving the PayPal notification, I contacted SamCart’s support team explaining the mistake but without luck. Refund was denied. Given this experience, I would say SamCart is having terrible business ethics and highly misleading deal agreements. PayPal rejected the dispute telling me that I was in a binding billing agreement. The membership is of zero value to me but regardless my money was taken without warning.
Georgina
AUSCAM SCAM Same story as a lot of people here – purchased a $10 product, and was charged $144 USD 12 months later through PayPal because they retain your card details. Customer service flatly refused a refund, citing it was written all over their sales page and checkout page that the lead magnet was actually a discount for a YEARLY SUBSCRIPTION (which is an absolute lie, funnels are designed to be deceptive). Still trying to chase my refund, and it's in dispute with PayPal. DO NOT buy from this company!
M Fox
CHThis is in all ways a scam This is in all ways a scam. I purchased a once-off 12 USD item from them which was marketed as a once-off item. One year later, after forgetting about the one hour video I watched, I found a charge of 144 USD. I blocked my card and had it listed as fraud but they came back saying I authorized the transaction, showing the bank PIP, which indeed did not ask an active authorization. STAY AWAY AS FAR AS YOU CAN!!!
Sarah Amy Glensor Best
NZEasy, fun & effective SamCart provide fantastic service - whenever I'm confused or stuck, they're quickly there to help me out. The processes for product creation, building courses, adding order bumps and upsells is all so intuitive. And when I'm not sure, there are many quick help pages I can turn to for extra support before I need to call in the pros. Highly recommend.
Nicki Krawczyk
GBUsing it for 7+ years and still going strong I've used Samcart for seven or eight years now and I'd been continually pleased with the software and the service. They're always adding new features to make it easier to sell our offerings and their customer service is fast and efficient. I coach other business owners, too, and always recommend Samcart.