Josephine Dietrich
GBI had an issue with CreatorU I had an issue with CreatorU, and I was grateful for the way the matter was promptly cleared up by Charlie T. Also, I recently started using the Sam Cart platform, and whenever I've had questions, they have been promptly and professionally addressed. Whether it's Charlie T., Alyssa N., or others, I always get great service!
Karin Gisler
AUVery poor business ethics and misleading deals A year ago, I bought a downloadable PDF from SamCart which did cost me $19. Little did I know that by doing so I signed up for an automatically yearly renewable membership subscription. Last month I got charged with $220 for a membership renewal - totally by surprise. I did not know I was a SamCart member nor did I received an email notification or anything telling me about a subscription renewal being due or that I would be charged $220 soon. Within a few hours after receiving the PayPal notification, I contacted SamCart’s support team explaining the mistake but without luck. Refund was denied. Given this experience, I would say SamCart is having terrible business ethics and highly misleading deal agreements. PayPal rejected the dispute telling me that I was in a binding billing agreement. The membership is of zero value to me but regardless my money was taken without warning.
Georgina
AUSCAM SCAM Same story as a lot of people here – purchased a $10 product, and was charged $144 USD 12 months later through PayPal because they retain your card details. Customer service flatly refused a refund, citing it was written all over their sales page and checkout page that the lead magnet was actually a discount for a YEARLY SUBSCRIPTION (which is an absolute lie, funnels are designed to be deceptive). Still trying to chase my refund, and it's in dispute with PayPal. DO NOT buy from this company!
Olivia J.
GBWorks for Me I use SamCart to support direct book sales. The site gives me the ability to easily sell to buyers throughout the country and collect payments. It was pretty easy to setup and has been easy to maintain. I feel that SamCart will continue to support my business well as my client base grows.
Holly
GBSome great features and some areas for improvement I really like samcart and how seamlessly I can integrate it to my CRM particularly. Some things that would be great to improve:m - Clarna etc - I was so excited to see this roll out,. however, upon implementing it in my business I soon discovered it is only available in the country that you are based in (the UK in my case). This doesn't really help me as I have an international customer base. It would be amazing to have this roll out internationally - The interface for searching by product and/or taking a look at someones subscription seems unnecessarily complicated. You have to click through several screens to get to where you want to be