Josephine Dietrich
GBI had an issue with CreatorU I had an issue with CreatorU, and I was grateful for the way the matter was promptly cleared up by Charlie T. Also, I recently started using the Sam Cart platform, and whenever I've had questions, they have been promptly and professionally addressed. Whether it's Charlie T., Alyssa N., or others, I always get great service!
Nicki Krawczyk
GBUsing it for 7+ years and still going strong I've used Samcart for seven or eight years now and I'd been continually pleased with the software and the service. They're always adding new features to make it easier to sell our offerings and their customer service is fast and efficient. I coach other business owners, too, and always recommend Samcart.
M Fox
CHThis is in all ways a scam This is in all ways a scam. I purchased a once-off 12 USD item from them which was marketed as a once-off item. One year later, after forgetting about the one hour video I watched, I found a charge of 144 USD. I blocked my card and had it listed as fraud but they came back saying I authorized the transaction, showing the bank PIP, which indeed did not ask an active authorization. STAY AWAY AS FAR AS YOU CAN!!!
Alauna D
GBFraudulent company Fraudulent company. Do not lose your money purchasing this scam. I contacted the States Attorney's office in my state to request a refund. They agreed to refund my money but only if I reversed the chargeback through my credit card company. Steer clear of this nightmare as its a wonder why they haven't had a class action lawsuit brought against them yet.
Ashley K.
GBI did not consent to an annual subscription In 2023, I signed up for a one-time 5-day Creator U "challenge" — it was $49 for access to a series of online courses on how to use AI to create online courses. I didn't much like the courses because they seemed to be a hyped-up advertisement for SamCart. So, I quit using the platform after logging in a few times. A year later, I was charged $144 for an annual subscription to SamCart, which I had no knowledge of signing up for. From what I've read, this has happened to a lot of other people too. Nothing on the Creator U sales page says there will be a recurring charge. The checkout page doesn't mention a recurring subscription. And, the Terms & Conditions cited on the checkout page are just general terms for SamCart products — on this page, recurring subscriptions are mentioned, but just as a general statement. This led me to believe When I reached out to request a refund and account cancellation, Koko from SamCart support offered a partial refund and to "set my account for cancellation" next year. Koko later offered a full refund, but only if I agreed to cancel the PayPal dispute. PayPal advises that you never cancel a dispute until it is resolved, plus I didn't feel right about letting SamCart off the hook and giving them a chance to do this to other people.