Holly
GBSome great features and some areas for improvement I really like samcart and how seamlessly I can integrate it to my CRM particularly. Some things that would be great to improve:m - Clarna etc - I was so excited to see this roll out,. however, upon implementing it in my business I soon discovered it is only available in the country that you are based in (the UK in my case). This doesn't really help me as I have an international customer base. It would be amazing to have this roll out internationally - The interface for searching by product and/or taking a look at someones subscription seems unnecessarily complicated. You have to click through several screens to get to where you want to be
Jason Diederlé
FRSigned up for CreatorU for $19 in 2023. Signed up for CreatorU for $19 in 2023. I couple days ago I got charged $144, I never wanted this annual subscription. Emailed them, no answer at this days. Made a dispute on Paypal, will see. Bad ethics.
Ashley K.
USI did not consent to an annual subscription In 2023, I signed up for a one-time 5-day Creator U "challenge" — it was $49 for access to a series of online courses on how to use AI to create online courses. I didn't much like the courses because they seemed to be a hyped-up advertisement for SamCart. So, I quit using the platform after logging in a few times. A year later, I was charged $144 for an annual subscription to SamCart, which I had no knowledge of signing up for. From what I've read, this has happened to a lot of other people too. Nothing on the Creator U sales page says there will be a recurring charge. The checkout page doesn't mention a recurring subscription. And, the Terms & Conditions cited on the checkout page are just general terms for SamCart products — on this page, recurring subscriptions are mentioned, but just as a general statement. This led me to believe When I reached out to request a refund and account cancellation, Koko from SamCart support offered a partial refund and to "set my account for cancellation" next year. Koko later offered a full refund, but only if I agreed to cancel the PayPal dispute. PayPal advises that you never cancel a dispute until it is resolved, plus I didn't feel right about letting SamCart off the hook and giving them a chance to do this to other people.
Karin Gisler
AUVery poor business ethics and misleading deals A year ago, I bought a downloadable PDF from SamCart which did cost me $19. Little did I know that by doing so I signed up for an automatically yearly renewable membership subscription. Last month I got charged with $220 for a membership renewal - totally by surprise. I did not know I was a SamCart member nor did I received an email notification or anything telling me about a subscription renewal being due or that I would be charged $220 soon. Within a few hours after receiving the PayPal notification, I contacted SamCart’s support team explaining the mistake but without luck. Refund was denied. Given this experience, I would say SamCart is having terrible business ethics and highly misleading deal agreements. PayPal rejected the dispute telling me that I was in a binding billing agreement. The membership is of zero value to me but regardless my money was taken without warning.
Eduardo
USSamcart = Scam-cart Samcart = Scam-cart Fraudulently charged $144–like many reviews on Trustpilot, the Better Business Bureau, Sitejabbers, etc. Same story like others: My wife signed up for CreatorU $19… one year later charged $144. Scamcart customer service (should be relabeled as “Scamster Service” immediately says she signed up for the annual plan & didn’t cancel in time… but wait, they instantly “negotiate” a $45 refund to “downgrade” service, therefore they keep (steal) $90…again, same story as many other. The Bully Scamcart then says take the offer or get nothing. To add insult to injury, the Bully says by giving a partial refund of $45 (they keep $90)… you’ll be signed up for one year of services, and you must still unsubscribe from their services—they refused to do it. We refused to get bullied and request a full refund… they refuse, stating it’s in the “Agreement,” but then claim she did not respond to an invisible email supposedly send 7 days before, of course, she never got it—not in the junk mail either. Again, just what happened to other people who also get fraudulently scammed. Please inform when a Class Action Lawsuit Begins—soon they will poke the wrong bear. Buyers Beware!