Karin Gisler
AUVery poor business ethics and misleading deals A year ago, I bought a downloadable PDF from SamCart which did cost me $19. Little did I know that by doing so I signed up for an automatically yearly renewable membership subscription. Last month I got charged with $220 for a membership renewal - totally by surprise. I did not know I was a SamCart member nor did I received an email notification or anything telling me about a subscription renewal being due or that I would be charged $220 soon. Within a few hours after receiving the PayPal notification, I contacted SamCart’s support team explaining the mistake but without luck. Refund was denied. Given this experience, I would say SamCart is having terrible business ethics and highly misleading deal agreements. PayPal rejected the dispute telling me that I was in a binding billing agreement. The membership is of zero value to me but regardless my money was taken without warning.
Georgina
AUSCAM SCAM Same story as a lot of people here – purchased a $10 product, and was charged $144 USD 12 months later through PayPal because they retain your card details. Customer service flatly refused a refund, citing it was written all over their sales page and checkout page that the lead magnet was actually a discount for a YEARLY SUBSCRIPTION (which is an absolute lie, funnels are designed to be deceptive). Still trying to chase my refund, and it's in dispute with PayPal. DO NOT buy from this company!
M Fox
CHThis is in all ways a scam This is in all ways a scam. I purchased a once-off 12 USD item from them which was marketed as a once-off item. One year later, after forgetting about the one hour video I watched, I found a charge of 144 USD. I blocked my card and had it listed as fraud but they came back saying I authorized the transaction, showing the bank PIP, which indeed did not ask an active authorization. STAY AWAY AS FAR AS YOU CAN!!!
Ashley K.
GBI did not consent to an annual subscription In 2023, I signed up for a one-time 5-day Creator U "challenge" — it was $49 for access to a series of online courses on how to use AI to create online courses. I didn't much like the courses because they seemed to be a hyped-up advertisement for SamCart. So, I quit using the platform after logging in a few times. A year later, I was charged $144 for an annual subscription to SamCart, which I had no knowledge of signing up for. From what I've read, this has happened to a lot of other people too. Nothing on the Creator U sales page says there will be a recurring charge. The checkout page doesn't mention a recurring subscription. And, the Terms & Conditions cited on the checkout page are just general terms for SamCart products — on this page, recurring subscriptions are mentioned, but just as a general statement. This led me to believe When I reached out to request a refund and account cancellation, Koko from SamCart support offered a partial refund and to "set my account for cancellation" next year. Koko later offered a full refund, but only if I agreed to cancel the PayPal dispute. PayPal advises that you never cancel a dispute until it is resolved, plus I didn't feel right about letting SamCart off the hook and giving them a chance to do this to other people.
Jason Diederlé
FRSigned up for CreatorU for $19 in 2023. Signed up for CreatorU for $19 in 2023. I couple days ago I got charged $144, I never wanted this annual subscription. Emailed them, no answer at this days. Made a dispute on Paypal, will see. Bad ethics.