I did not consent to an annual subscription In 2023, I signed up for a one-time 5-day Creator U "challenge" — it was $49 for access to a series of online courses on how to use AI to create online courses. I didn't much like the courses because they seemed to be a hyped-up advertisement for SamCart. So, I quit using the platform after logging in a few times. A year later, I was charged $144 for an annual subscription to SamCart, which I had no knowledge of signing up for. From what I've read, this has happened to a lot of other people too. Nothing on the Creator U sales page says there will be a recurring charge. The checkout page doesn't mention a recurring subscription. And, the Terms & Conditions cited on the checkout page are just general terms for SamCart products — on this page, recurring subscriptions are mentioned, but just as a general statement. This led me to believe When I reached out to request a refund and account cancellation, Koko from SamCart support offered a partial refund and to "set my account for cancellation" next year. Koko later offered a full refund, but only if I agreed to cancel the PayPal dispute. PayPal advises that you never cancel a dispute until it is resolved, plus I didn't feel right about letting SamCart off the hook and giving them a chance to do this to other people.

I had an issue with CreatorU I had an issue with CreatorU, and I was grateful for the way the matter was promptly cleared up by Charlie T. Also, I recently started using the Sam Cart platform, and whenever I've had questions, they have been promptly and professionally addressed. Whether it's Charlie T., Alyssa N., or others, I always get great service!

Some great features and some areas for improvement I really like samcart and how seamlessly I can integrate it to my CRM particularly. Some things that would be great to improve:m - Clarna etc - I was so excited to see this roll out,. however, upon implementing it in my business I soon discovered it is only available in the country that you are based in (the UK in my case). This doesn't really help me as I have an international customer base. It would be amazing to have this roll out internationally - The interface for searching by product and/or taking a look at someones subscription seems unnecessarily complicated. You have to click through several screens to get to where you want to be

Easy, fun & effective SamCart provide fantastic service - whenever I'm confused or stuck, they're quickly there to help me out. The processes for product creation, building courses, adding order bumps and upsells is all so intuitive. And when I'm not sure, there are many quick help pages I can turn to for extra support before I need to call in the pros. Highly recommend.

Signed up for CreatorU for $19 in 2023. Signed up for CreatorU for $19 in 2023. I couple days ago I got charged $144, I never wanted this annual subscription. Emailed them, no answer at this days. Made a dispute on Paypal, will see. Bad ethics.