Alauna D
GBFraudulent company Fraudulent company. Do not lose your money purchasing this scam. I contacted the States Attorney's office in my state to request a refund. They agreed to refund my money but only if I reversed the chargeback through my credit card company. Steer clear of this nightmare as its a wonder why they haven't had a class action lawsuit brought against them yet.
Ashley K.
GBI did not consent to an annual subscription In 2023, I signed up for a one-time 5-day Creator U "challenge" — it was $49 for access to a series of online courses on how to use AI to create online courses. I didn't much like the courses because they seemed to be a hyped-up advertisement for SamCart. So, I quit using the platform after logging in a few times. A year later, I was charged $144 for an annual subscription to SamCart, which I had no knowledge of signing up for. From what I've read, this has happened to a lot of other people too. Nothing on the Creator U sales page says there will be a recurring charge. The checkout page doesn't mention a recurring subscription. And, the Terms & Conditions cited on the checkout page are just general terms for SamCart products — on this page, recurring subscriptions are mentioned, but just as a general statement. This led me to believe When I reached out to request a refund and account cancellation, Koko from SamCart support offered a partial refund and to "set my account for cancellation" next year. Koko later offered a full refund, but only if I agreed to cancel the PayPal dispute. PayPal advises that you never cancel a dispute until it is resolved, plus I didn't feel right about letting SamCart off the hook and giving them a chance to do this to other people.
Unsatisfied and very angry
AUA scamming website that charges your… A scamming website that charges your credit card without notice. I purchased a digital product for USD 14.40 but was charged more with hidden fees even said those extra packages are for free. Later on next year without my knowledge charged fees again without notifying me of auto renewal. Do not enter your card number into their system or they will simply charge you and don't bother signing up for their courses.
Karin Gisler
AUVery poor business ethics and misleading deals A year ago, I bought a downloadable PDF from SamCart which did cost me $19. Little did I know that by doing so I signed up for an automatically yearly renewable membership subscription. Last month I got charged with $220 for a membership renewal - totally by surprise. I did not know I was a SamCart member nor did I received an email notification or anything telling me about a subscription renewal being due or that I would be charged $220 soon. Within a few hours after receiving the PayPal notification, I contacted SamCart’s support team explaining the mistake but without luck. Refund was denied. Given this experience, I would say SamCart is having terrible business ethics and highly misleading deal agreements. PayPal rejected the dispute telling me that I was in a binding billing agreement. The membership is of zero value to me but regardless my money was taken without warning.
Nicki Krawczyk
GBUsing it for 7+ years and still going strong I've used Samcart for seven or eight years now and I'd been continually pleased with the software and the service. They're always adding new features to make it easier to sell our offerings and their customer service is fast and efficient. I coach other business owners, too, and always recommend Samcart.