Ashley K.
GBI did not consent to an annual subscription In 2023, I signed up for a one-time 5-day Creator U "challenge" — it was $49 for access to a series of online courses on how to use AI to create online courses. I didn't much like the courses because they seemed to be a hyped-up advertisement for SamCart. So, I quit using the platform after logging in a few times. A year later, I was charged $144 for an annual subscription to SamCart, which I had no knowledge of signing up for. From what I've read, this has happened to a lot of other people too. Nothing on the Creator U sales page says there will be a recurring charge. The checkout page doesn't mention a recurring subscription. And, the Terms & Conditions cited on the checkout page are just general terms for SamCart products — on this page, recurring subscriptions are mentioned, but just as a general statement. This led me to believe When I reached out to request a refund and account cancellation, Koko from SamCart support offered a partial refund and to "set my account for cancellation" next year. Koko later offered a full refund, but only if I agreed to cancel the PayPal dispute. PayPal advises that you never cancel a dispute until it is resolved, plus I didn't feel right about letting SamCart off the hook and giving them a chance to do this to other people.
Jason Diederlé
FRSigned up for CreatorU for $19 in 2023. Signed up for CreatorU for $19 in 2023. I couple days ago I got charged $144, I never wanted this annual subscription. Emailed them, no answer at this days. Made a dispute on Paypal, will see. Bad ethics.
PreLawPro Calendar
GBAbsolutely terrible and a total waste of time and money Do not waste your time. Their processes are designed to charge you before you even know the price or what you're paying for. Massively overrated and misleading at best, deceitful at worst. Customer services is TERRIBLE and their system is designed to fleece you with unexpected charges, hidden auto renewals etc. I will NEVER use them again and avoid them at all costs
Chef Katrina
GBSelling Made Easy I've used SamCart as my e-commerce shopping cart for over 8 years. I wanted an easy way to collect card payments, do invoicing, and sell my digital courses, coaching, and live events without learning all the tech. Over the years I've grown into many of the features that SamCart offers like, upsells, an affiliate center, and course creation that all come with SamCart Scale. With the "checkout anywhere" feature, I can now collect payment on my website, social media, and even in person! Everything flows with ease and my business is thriving because of SamCart! Plus SamCart integrated beautifully with my app, making it easy to have a membership app and training community. SamCarts customer service is amazing. They are friendly and help with customer support and tech issues.
Josephine Dietrich
GBI had an issue with CreatorU I had an issue with CreatorU, and I was grateful for the way the matter was promptly cleared up by Charlie T. Also, I recently started using the Sam Cart platform, and whenever I've had questions, they have been promptly and professionally addressed. Whether it's Charlie T., Alyssa N., or others, I always get great service!