I did not consent to an annual subscription In 2023, I signed up for a one-time 5-day Creator U "challenge" — it was $49 for access to a series of online courses on how to use AI to create online courses. I didn't much like the courses because they seemed to be a hyped-up advertisement for SamCart. So, I quit using the platform after logging in a few times. A year later, I was charged $144 for an annual subscription to SamCart, which I had no knowledge of signing up for. From what I've read, this has happened to a lot of other people too. Nothing on the Creator U sales page says there will be a recurring charge. The checkout page doesn't mention a recurring subscription. And, the Terms & Conditions cited on the checkout page are just general terms for SamCart products — on this page, recurring subscriptions are mentioned, but just as a general statement. This led me to believe When I reached out to request a refund and account cancellation, Koko from SamCart support offered a partial refund and to "set my account for cancellation" next year. Koko later offered a full refund, but only if I agreed to cancel the PayPal dispute. PayPal advises that you never cancel a dispute until it is resolved, plus I didn't feel right about letting SamCart off the hook and giving them a chance to do this to other people.

My $7 one off purchase is a $239 subscription - i wasn't told. --update-- At the end of this review I explained my alarm bells were ringing about the positive reviews. Upon further inspection, one of these suspect reviews has been posted by one of the founders pretending to be a happy customer but failing to hide his name - Scott Moran. He and his brother are the founders of this business, NOT customers with positive experiences to share. Be very careful everyone. --------------------- After checking the reviews i have seen that many people have been signed up to a subscription without their knowledge. I have just checked my account to see whether these claims are true and I can see they will be taking $239 in April 2025 - this for me verifies the complaints made over any claims from the business. To make it very clear: there was nothing to inform me of this, and if I hadn't checked my account to validate what others are saying I would be in the same boat as other customers. I was offered a $7 deal with no mention of a recurring annual subscription. I have looked at the option to cancel this subscription but this will then apparently deactivate the CreatorU account. You are forced to watch a video before being able to deactivate your account. I have held off while I exploit the available resources over the next day, and take whatever I can from them as this seems to be their strategy employed on all of us. I signed up for a 5-day course creator challenge, the materials appear to have been made without due care and attention - e.g. the pdf on chatGPT prompts has pre-written prompt templates, but if you look carefully the prompts in steps 2,3 and 4 (out of 4) are missing the end of the prompts and are therefore incomplete, which in my mind removes a lot of value and implies they are focussing on making money without focusing on providing high-quality materials. Further to this, the most recent reviews seem false and have set my alarm bells ringing. I am inclined to suggest that these are false claims.

Some great features and some areas for improvement I really like samcart and how seamlessly I can integrate it to my CRM particularly. Some things that would be great to improve:m - Clarna etc - I was so excited to see this roll out,. however, upon implementing it in my business I soon discovered it is only available in the country that you are based in (the UK in my case). This doesn't really help me as I have an international customer base. It would be amazing to have this roll out internationally - The interface for searching by product and/or taking a look at someones subscription seems unnecessarily complicated. You have to click through several screens to get to where you want to be

SamCart has perfected the checkout process I had no clue that my checkout experience was THE #1 factor that took my online course beyond the $100K mark. And SamCart got me there. SamCart has perfected the checkout process. I tell all of my online business friends to install this checkout system onto their websites. And watch the magic happen.

Very poor business ethics and misleading deals A year ago, I bought a downloadable PDF from SamCart which did cost me $19. Little did I know that by doing so I signed up for an automatically yearly renewable membership subscription. Last month I got charged with $220 for a membership renewal - totally by surprise. I did not know I was a SamCart member nor did I received an email notification or anything telling me about a subscription renewal being due or that I would be charged $220 soon. Within a few hours after receiving the PayPal notification, I contacted SamCart’s support team explaining the mistake but without luck. Refund was denied. Given this experience, I would say SamCart is having terrible business ethics and highly misleading deal agreements. PayPal rejected the dispute telling me that I was in a binding billing agreement. The membership is of zero value to me but regardless my money was taken without warning.