I did not consent to an annual subscription In 2023, I signed up for a one-time 5-day Creator U "challenge" — it was $49 for access to a series of online courses on how to use AI to create online courses. I didn't much like the courses because they seemed to be a hyped-up advertisement for SamCart. So, I quit using the platform after logging in a few times. A year later, I was charged $144 for an annual subscription to SamCart, which I had no knowledge of signing up for. From what I've read, this has happened to a lot of other people too. Nothing on the Creator U sales page says there will be a recurring charge. The checkout page doesn't mention a recurring subscription. And, the Terms & Conditions cited on the checkout page are just general terms for SamCart products — on this page, recurring subscriptions are mentioned, but just as a general statement. This led me to believe When I reached out to request a refund and account cancellation, Koko from SamCart support offered a partial refund and to "set my account for cancellation" next year. Koko later offered a full refund, but only if I agreed to cancel the PayPal dispute. PayPal advises that you never cancel a dispute until it is resolved, plus I didn't feel right about letting SamCart off the hook and giving them a chance to do this to other people.

Very poor business ethics and misleading deals A year ago, I bought a downloadable PDF from SamCart which did cost me $19. Little did I know that by doing so I signed up for an automatically yearly renewable membership subscription. Last month I got charged with $220 for a membership renewal - totally by surprise. I did not know I was a SamCart member nor did I received an email notification or anything telling me about a subscription renewal being due or that I would be charged $220 soon. Within a few hours after receiving the PayPal notification, I contacted SamCart’s support team explaining the mistake but without luck. Refund was denied. Given this experience, I would say SamCart is having terrible business ethics and highly misleading deal agreements. PayPal rejected the dispute telling me that I was in a binding billing agreement. The membership is of zero value to me but regardless my money was taken without warning.

Spent $19, got charged $140 a year later Spent $19, a year later got charged around $140. Never got told. Never got my money back. Scammers

Some great features and some areas for improvement I really like samcart and how seamlessly I can integrate it to my CRM particularly. Some things that would be great to improve:m - Clarna etc - I was so excited to see this roll out,. however, upon implementing it in my business I soon discovered it is only available in the country that you are based in (the UK in my case). This doesn't really help me as I have an international customer base. It would be amazing to have this roll out internationally - The interface for searching by product and/or taking a look at someones subscription seems unnecessarily complicated. You have to click through several screens to get to where you want to be

SamCart has perfected the checkout process I had no clue that my checkout experience was THE #1 factor that took my online course beyond the $100K mark. And SamCart got me there. SamCart has perfected the checkout process. I tell all of my online business friends to install this checkout system onto their websites. And watch the magic happen.