Logan resolved things with one call… Logan made it a point to address our concerns immediately, seek help efficiently, and lead us through the changes necessary to get us back up and running. He also ran tests so that we wouldn't find anything unexpected when our call had finished, and he was polite, informative, and courteous throughout the entire process. He wanted to make sure that our phone call with him was the only one we'd need to make, and he was intent on getting things resolved. It was just what we needed.

Emma's friendly support team ROCKS! I always get quick, competent help with problem solving. Emma's support staff is always readily available by phone (which is very unusual these days, and a real plus!) I have consistently found this team of individuals to be friendly, competent and eager to help solve problems quickly and efficiently - whatever it takes. One of THE BEST support teams - Emma ROCKS!

Fabulous customer service experience Fabulous customer service experience when we were facing a confusing login issue. The support person I talked to on the phone was so warm, kind and helpful. It was a breath of fresh air compared to other customer service calls I've made with companies in the past. I was pleasantly surprised, too, because the automated message when I first called in said they had heavy call volume due to this same problem. But my call was answered on the 3rd ring and resolved in less than 5 minutes.

Lane is a keeper--so helpful! It was my first experience with Emma customer support, and I was pleasantly surprised. Lane went above and beyond in meeting my needs.

Best support team! I have called Emma's support team multiple times. They are seriously the best support team on the planet. I know that sounds dubious, right? But they will train, fix, patiently understand what you need, and then help guide you through what needs to happen. Highest recommendation!