I was feeling dumb calling because I… I was feeling dumb calling because I was working in the new drag and drop, I knew my issue was something very simple. When I called and of course my support person walked me right to my problem. I explained to her how I misunderstood the button she told me that she would share that with the creators because others may be reading the review button the same way. So instead of feeling dumb I hung up feeling helped and that I could be helping someone else.

Emma has top notch customer service and easy modern interface Our firm is a new Emma user and although we are still learning the finer details of the system, are most pleased with results to date, especially the excellent personal service from Emma Inc.'s team. The drag and drop interface is very well designed and intuitively easy to use, with every feature you might want. The "code your own" window is a hit with us because, well, we love to sit down and just do some nice relaxing HTML coding once once in a while! Thanks Emma!

Good Customer Support I've been using Emma at my company for nearly a decade. Yesterday, I had an issue with the new editor for which I needed to call customer support. There was no wait, I was on the phone with an agent almost immediately. The agent who helped me was knowledgeable and patient. Once he understood my issue, he was able to answer my questions and provide a solution, which he then talked me through. The whole process only took a few minutes. I ended the conversation with a practical workaround for my problem and a trick to use in the future.

Lane is a keeper--so helpful! It was my first experience with Emma customer support, and I was pleasantly surprised. Lane went above and beyond in meeting my needs.

Logan resolved things with one call… Logan made it a point to address our concerns immediately, seek help efficiently, and lead us through the changes necessary to get us back up and running. He also ran tests so that we wouldn't find anything unexpected when our call had finished, and he was polite, informative, and courteous throughout the entire process. He wanted to make sure that our phone call with him was the only one we'd need to make, and he was intent on getting things resolved. It was just what we needed.