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Trustify360 - Default Title

Eleras Automotive Group

1708 S 5th St, 63303, Saint Charles, United States

http://elerasgroup.com

Visit this site

4.60

Based on 20 Reviews

90.00%

0.00%

10.00%

About Eleras Automotive Group

Eleras Group provides coverage through some of the best administrators in the protection plan industry. The administrators that we offer are all A+ rated with the Better Business Bureau and have almost 30 years of experience. We are giving you the protection that you deserve. The Eleras Group will provide you with the right investment to save you thousands on your vehicle. At Eleras Group we strive to provide exceptional customer service and customer satisfaction. We work directly with our administrators and have developed a personal relationship with them. Any questions or concerns directed from our clientele are handled professionally and efficiently with your best interest in mind.

Contact Info

http://elerasgroup.com
1708 S 5th St, 63303, Saint Charles, United States
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Cancellation I purchased this extended warranty for my vehicle but I realized I did not need it. I called and spoke with Jessica Lewis and she was able to cancel my policy without any harassments or hassle. Jessica was very professional and courteous.

Total scam company Did you receive an official looking piece of mail asking "IMMEDIATE RESPONSE REQUESTED" It is a scam. Total garbage. The present themselves as if they are related to your Dealership, but hey are not. This is a dishonest and disreputable insurance company trying to take you money from you for an extended warranty. If you get the mail, and you call them, ask them their company name before anything else. If it is Eleras Automotive, ask them to remove your name from their list. Tell them you will contact a lawyer. Hang up and never call again.

Wow! Wow! I just got a call from Tory in customer service who said she flagged a policy that my sister-in-law who has dementia tried to sign up for a car policy AGAIN. I canceled my sister-in-law's original policy she signed up for February 1, 2024 explaining her condition and that she didn't need a car policy and apparently she found some paperwork and called the company several times today trying to sign back up. Many thanks to Tory for reading my sister-in-law's profile and not letting her sign up. Never had such a great experience where a customer service rep CALLED ME to alert me to a problem. Wonderful experience.

Please give Donnie - Legendary Service Award Please give Donnie, Customer Service, a Legendary Representative Rating! He was a gentleman who worked w/ me step by stem for a long period of time to accomplished my need. He gave me the lowest cost possible and I promised him that if I change my heart, I would call him to renew! Donnie God Bless you, Anatalio Morales

I wasn't seeing my monthly payment… I wasn't seeing my monthly payment withdrawal on my bank statements. I was concerned something was wrong. A quick call to Alexandra confirmed the payment drafts were happening and my account was current. She was pleasant and quickly resolved my concern.

Eleras Automotive Group

http://elerasgroup.com

About Eleras Automotive Group

Tags

Contact Info

A.Young

Jason Lazzara

C M

Anatalio Morales Jr

Lorr