Marie E. Jones
GBI have been dealing with this issue for… I have been dealing with this issue for about a month now. No one had given me an answer (which I still don't have), but I had been told several times that it was the issue of our customer. Today, Tyler asked questions that had not been asked, but then she did not blame our customer for the issue. That was something I definitely appreciated. With her assistance we may get an answer. Great job, Tyler!
lawrence porricelli
GBJennifer from Constant Contact was so excellent! Jennifer from Constant Contact was so friendly and her confidence in helping me was contagious. Jennifer helped me see how to repair and change any issues as I am a newbie on this for newsletters. The help and patience froom Jennifer was so appreciated and I appreciate being able to speak to a live person for help which makes CC so phenomenal. Thank you, Jennifer, and thank you Constant Contact.
Consumer
GBShe could win Support Person of the Year in my book. Deja was very knowledgeable and explained each step very well. Super friendly and personable and she definitely knew her stuff.... Thank you for hiring good people! I talk to a lot of various tech support in many industries and capacities and Deja sits above most. Her knowledge, patience and friendly countenance stood out to me. I have no problem with accents but I will say it's the first time in a long time, that I spoke with an obvious native-english speaker. It made the conversation go very quickly.
Jan
GBHe helped me SO much!! Thank you! He helped me SO much! Made this old lady look like she knows what she’s doing!! Thank you for your great customer support team!!!
Kenneth Kandell
GBCeCe was patient and thorough CeCe was patient and thorough. I've been a Constant Contact user for many years and have never had a bad customer service experience.