Brandon Fuller Raise the Roots
GBGreat for large and small organizations I've been an Engaging Networks client and a consultant serving dozens of other Engaging Networks clients for ten years. Overall, my clients and I enjoy the combination of simplicity and customization that Engaging Networks offers. For smaller organizations, it's easy to create templated versions of emails or pages and then duplicate them when needed. For larger organization, there is an endless number of ways to test, enhance, and personalize content. In fact, many of the smaller organizations we've worked with have found the testing and conditional content capabilities easy enough for a small team to manage. Engaging Networks has a responsive Support team and their account managers take feedback and turn it into platform enhancements. The release schedule for new tools is frequent, so there's always a new innovation to explore.
Quincin
CAInnovative, but could improve on client support I like the innovative aspect of the platform and how the company focuses on research and development. That being said, as a medium size organization without a lot of budget, it was hard for us to keep up with the changes on the platform, and sometimes issues that come with those changes. In addition, because of how customizable your tools are, we ended up building a lot of highly customized forms which became difficult to maintain when we switch agency. Finally, while we have no doubt that the team is highly technically capable, we often felt that our needs were not heard or understood, and ignored. Ultimately, we left EN because some of the fundamental needs we had with the platform were not met and we were tired of having to constantly troubleshoot and fix issues when new releases were brought about.
Jack Segal
GBEngaging Networks is a must have! Engaging Networks is a must have for advocacy and fundraising - they provide everything you need out of the box, whilst also allowing for customisation. The staff are all super friendly and helpful too!
Cyriac
GBGreat non profit CRM but lacks text… Great non profit CRM but lacks text broadcasting and their salesforce integration is glitchy. Would be great if it had a zapier connection
Kathy
CAIt is just not as user friendly or has… It is just not as user friendly or has as many bells and whistles as MailChimp. I use those bells and whistles regularly so I notice when I don't have them.