Engaging Networks

1 Thomas Circle NW, Suite 700, 20005, Washington, DC, United States
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4.30
Based on 20 Reviews

5

60.00%

4

20.00%

3

10.00%

2

10.00%

1

0.00%
About Engaging Networks

Engaging Networks helps nonprofits maximize their impact through a suite of world-class online fundraising and advocacy digital engagement tools. Nonprofits of every size and cause—from human rights to disaster relief—use our platform to raise money, engage their communities, and advance their missions. For over 20 years, we’ve powered tens of millions of donations from over 190 countries and raised over $2 billion for social good. The Engaging Networks platform is updated constantly with new features and upgrades every six to eight weeks so that we can provide an innovative platform that fits every need. We can replace the advocacy, fundraising, email, P2P, events, and data management systems you have, or play nicely with whatever you’d like to keep. We proudly work with a variety of incredible organizations such as The Humane Society of the United States, The Nature Conservancy, Human Rights Campaign, PETA and Amnesty International USA. Today, we have two offices in Washington, D.C. and London, and serve more than 400 nonprofits in more than 50 countries around the world.

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Bryan Casler
GB

Engaging Networks is one of the most… Engaging Networks is one of the most powerful CRM's out there, but it does require some set up and training. The company as a whole is just different, it's filled with people who care about supporting non-profits and is still solely owned by the founder which means the company can stay true to its principles. The product is constantly evolving to add new functionality and quality of life improvements. And the online academy and support team are a great resource to help you get your feet under you and support you as you go. And because it's such a large community you can easily connect with other organizations and agencies using the platform to learn about best practices, share ideas, and pick up tips and tricks.

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Jack Segal
GB

Engaging Networks is a must have! Engaging Networks is a must have for advocacy and fundraising - they provide everything you need out of the box, whilst also allowing for customisation. The staff are all super friendly and helpful too!

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AH
GB

There are some things that Engaging… There are some things that Engaging Networks does well - their tools are robust and, once set up correctly, you can achieve really impressive things. Testing is built in and you can personalise and chain together different parts of the tool (email, donations and advocacy) to create a really smooth, seamless user experience. That said, I have used EN for years in a few different roles, and even I can't deny there's a steep learning curve. While support is friendly and responsive, it feels as though there's a whole language you need to understand in order to understand the tools correctly (for instance, there's a difference between a question and a field, and opt ins are shown separately in some interfaces but in others they're simply a type of question – that's a lot of cognitive load!) Reporting is fairly limited and the data export function is rigid at best (I remain perplexed to this day that you can't simply export all entries to one data capture form straightforwardly). A Zapier integration would be gamechanging, but having suggested this in a previous role, I was told this wasn't on the list (though I'm not sure if this has changed!) The UX of the backend has improved a lot over recent years, but having tried to upskill colleagues, there's still a lot of trial and error involved in mastering it. I think perhaps this is down to the tool trying to do too many things at once. Overall, the unique features of EN and those features' application to your non-profit's requirements remain compelling. But prepare for a lot of learning and time after set up learning the intracices of the interface and architecture. Try Engaging Networks and you'll be impressed by some of what it does, but some of the painpoints are real – though not necessarily dealbreakers – and that means that you end up with an average experience overall.

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Kathy
CA

It is just not as user friendly or has… It is just not as user friendly or has as many bells and whistles as MailChimp. I use those bells and whistles regularly so I notice when I don't have them.

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Erik Rubadeau
CA

An Impressive Set of Tools To Meet The Needs of The Digital Nonprofit As a long time digital fundraiser and agnostic nonprofit technologist, systems like Engaging Networks are my universe. I have loved watching this platform evolve and grow both in features and industry trust over the past number of years. The team at EN are very much people first and offer great support in concert with frequent product updates. Overall the system is a top notch option for organizations looking for a digital fundraising, advocacy, P2P and digital communication platform.

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