Everything a nonprofit needs! I used Engaging Networks in 2018 when I worked for Ocean Conservancy. The tool was easy to use, provided everything we needed and they were always releasing new products. Support was always responsive and helpful. As a previous client, I'd definitely recommend it for any nonprofit that needs excellent fundraising and advocacy tools.

Powerful but difficult to use and maintain Engaging Networks is a powerful platform but there are limitations. Support is limited and you're on your own if you need technical assistance. Reporting is complex, manual, and difficult.

Ideal for charity sector It's a great tool for Email to target campaigns

Great system for nonprofits to grow and integrate their digital marketing Engaging Networks is a fantastic solution to grow and integrate your advocacy, fundraising and email marketing. It’s a very sophisticated system with a learning curve, but they offer an easy interface with documentation and support that makes it possible to get the most out of it. They offer great out of the box templates for pages and emails. They maintain political databases that make it easy to build targeted email/tweet/call to target campaigns. Their digital tracking capabilities are extensive. They have everything a small or large team requires to grow and integrate your digital marketing. Unlike some of the alternative solutions, Engaging Networks continues to invest in improving their system and features. They listen to feedback and they are accessible. I’m very excited about the new page templates, the upcoming Messaging Module, and I'm excited to follow Accessible Intelligence and see how it benefits Engaging Networks. Their system is not without challenges. They offer many integrations but like any sophisticated system you’ll have to see how all of your systems fit together. But their system offers so many options that it seems like almost anything is possible.

Innovative, but could improve on client support I like the innovative aspect of the platform and how the company focuses on research and development. That being said, as a medium size organization without a lot of budget, it was hard for us to keep up with the changes on the platform, and sometimes issues that come with those changes. In addition, because of how customizable your tools are, we ended up building a lot of highly customized forms which became difficult to maintain when we switch agency. Finally, while we have no doubt that the team is highly technically capable, we often felt that our needs were not heard or understood, and ignored. Ultimately, we left EN because some of the fundamental needs we had with the platform were not met and we were tired of having to constantly troubleshoot and fix issues when new releases were brought about.