Perfect solution for nonprofit advocacy and fundraising I started using the Engaging Networks software nearly 10 years ago when I worked for Humane Society International. Since then, I've had the privilege of getting to know the EN team well and seeing the product grow into the amazing toolset that it is today. I've worked in the software for several large nonprofit organizations and cannot recommend it highly enough. The tools are easy to use, they're constantly innovating and making updates, they listen to their clients, and the resources/support is top-notch. You won't be disappointed!

You are awesome and I can't wait for… You are awesome and I can't wait for the next messaging platform update. Support are lovely and devoted and the tool caters great from data to day to day supporter communication needs. Keep up the awesome work!

Happy to recommend! I've loved working with Engaging Networks from the very beginning when they launched in the states. From the day I Googled "Convio competitors" and cold called them, the staff has always been very responsive and eager to take feedback from my staff and clients, as well as feature requests to continue to advance the platform. EN is a tech-forward platform that is extremely user friendly and flexible. And while we are tech agnostic, they are often in our list of finalists when helping clients think through their tech stacks.

There are some things that Engaging… There are some things that Engaging Networks does well - their tools are robust and, once set up correctly, you can achieve really impressive things. Testing is built in and you can personalise and chain together different parts of the tool (email, donations and advocacy) to create a really smooth, seamless user experience. That said, I have used EN for years in a few different roles, and even I can't deny there's a steep learning curve. While support is friendly and responsive, it feels as though there's a whole language you need to understand in order to understand the tools correctly (for instance, there's a difference between a question and a field, and opt ins are shown separately in some interfaces but in others they're simply a type of question – that's a lot of cognitive load!) Reporting is fairly limited and the data export function is rigid at best (I remain perplexed to this day that you can't simply export all entries to one data capture form straightforwardly). A Zapier integration would be gamechanging, but having suggested this in a previous role, I was told this wasn't on the list (though I'm not sure if this has changed!) The UX of the backend has improved a lot over recent years, but having tried to upskill colleagues, there's still a lot of trial and error involved in mastering it. I think perhaps this is down to the tool trying to do too many things at once. Overall, the unique features of EN and those features' application to your non-profit's requirements remain compelling. But prepare for a lot of learning and time after set up learning the intracices of the interface and architecture. Try Engaging Networks and you'll be impressed by some of what it does, but some of the painpoints are real – though not necessarily dealbreakers – and that means that you end up with an average experience overall.

Great non profit CRM but lacks text… Great non profit CRM but lacks text broadcasting and their salesforce integration is glitchy. Would be great if it had a zapier connection