Charlen Goulter
NZHighly Recommended Awesome product! I’m loving how my hair is feeling silky and smooth. My hair is feeling healthy than ever. Excellent product and excellent service. I will be definitely be recommending this product to everyone I know.
Jennifer Symons
GBAmazing customer service & quality products I never leave reviews but experienced great above-and-beyond customer service and felt like I needed to shout about it! I’ve been a fan of Kitsch for sometime. I use the heatless curler EVERYDAY, pillowcase, dermaplaners, hair products. You name it I’ve tried it. I tend to buy everything from stockists etc so I had no idea they were US based. Long story short I made an order on their website and didn't realise until a few days later that the shipment was coming from the States and wouldn’t be here before I left for my holiday (in the US haha). I contacted them and (shout-out to Jessica) they replied in exactly 1 minute and chased fulfilment to see if they could still cancel it so I could purchase it from their Amazon store instead to get UK next day shipping. They sorted it within half an hour! Amazing service thank you! I’ll be sure to leave more time when I place my next online order 😄
Sofia Rondoletto
IEAmazing brand The costumer service and customer care is really there when you need it. The products are the real star. I love how my hair get after use the products and the best part is that I know that the ingredients are natural and the good staff for my hair.
mrkasbeck
SECustomer service won't help. Just delete comments Tried to reach out to their Facebook, to inform them of a problem with their pricing suddenly changing from basket to checkout. Their response was to delete my comment from the post. Really bad style. They aren't interested in providing any customer service, they just want you to be silenced. Check your final price before paying.
Caroline Maloney
GBThe big hair rollers fall straight out The big hair rollers fall straight out. I fell for the instagram videos and ordered I then saw all the bad reviews I told the company and they said I need to return to USA with traceable postage so it’s more than the product cost for me I reminded them of the cost of this and they said not to worry then my can then send me some more. What’s the point of returning something not fit for purpose costing me a fortune to be sent the same thing again? Where’s the distance selling regulations and consumer rights gone?