Amazing customer service & quality products I never leave reviews but experienced great above-and-beyond customer service and felt like I needed to shout about it! I’ve been a fan of Kitsch for sometime. I use the heatless curler EVERYDAY, pillowcase, dermaplaners, hair products. You name it I’ve tried it. I tend to buy everything from stockists etc so I had no idea they were US based. Long story short I made an order on their website and didn't realise until a few days later that the shipment was coming from the States and wouldn’t be here before I left for my holiday (in the US haha). I contacted them and (shout-out to Jessica) they replied in exactly 1 minute and chased fulfilment to see if they could still cancel it so I could purchase it from their Amazon store instead to get UK next day shipping. They sorted it within half an hour! Amazing service thank you! I’ll be sure to leave more time when I place my next online order 😄

Kitsch products have been amazing Kitsch products have been amazing to use!!!!! From the satin heatless curler to the conditioning bar, satin pillow sheets. Love this company!!!

Great customer service! I had a little trouble with the order I received, just the wrong item and I emailed to let them know and received a response in minutes! I was promptly apologized to for the inconvenience and questioned as to whether I would like an immediate refund or the right item before being directed to someone who could help in that area. Once I said I would like the item they set right to work getting things straightened out and were kind and helpful! In the end I was told to keep the wrong item for free and they were sending the correct one immediately! I cannot remember when I’ve been treated so well with customer service and with such speed and quality. Much appreciated!!

Top Notch Customer Service and fab product! Just received my first order from Kitsch and have to say their customer service is absolutely top notch. From Lesley who texted me asking if she could help me complete my order to emails keeping me informed of tracking my purchase. Such an efficient, smooth process from ordering to receiving within a week from US to Canada. I have just used my rice water shampoo bar and conditioner once and my hair was silky smooth and less frizzy. I look forward to repeated shampoos. Congratulations Team Kitsch! Gail H Toronto

Love the product, love the customer service! Love this dry shampoo! I have gone three EXTRA days without washing my hair which speeds up my morning routine substantially. I had a question about the product and received the friendliest reply within a few hours of my email. Will continue to order and will happily continue to support this company!