Brilliant customer service Honestly, amazing customer service. Delayed order due to the Dubai floods but very prompt replies via email to any queries and an immediate offer of a refund. My order arrived today and I can’t wait to try it - looks fab.

Customer service on par with their amazing products I 100% agree with other comments about the products, they are absolutely fantastic. Aside from their products, their customer service is just as good.. efficient and swift. I had an issue where i was ‘charged’ for a product i didnt actually buy. Whilst in contact with customer service i realised i had set up a monthly subscription from my previous order in error. Not only did Kitsch get back to me very quickly, but they resolved the problem, cancelled the order and refunded me and got my bank details taken off their system - super fast. This is not to say i dont like their products so canceled, i simply didnt need that particular monthly subscription and they were great at resolving. They were friendly, patient and goal focused. An amazing woman-only team achieving wonders! I would 100% recommend the products and the company ethos as a whole. Thank you kitsch! Keep doing what you’re doing!

Fantastic Really amazing customer service from Kitsch. My order had an incorrect item and something damaged in transit and they sorted it out immediately. I love the products I received and wouldn’t hesitate to recommend buying directly from Kitsch!

Amazing brand The costumer service and customer care is really there when you need it. The products are the real star. I love how my hair get after use the products and the best part is that I know that the ingredients are natural and the good staff for my hair.

Excellent customer care Excellent customer support Excellent customer support! Got back to me within an hour, via email, incredibly kind people, very understanding, very supportive. The entire matter was resolved within an hour! Thank you for your kindness and understanding!