Amazing brand The costumer service and customer care is really there when you need it. The products are the real star. I love how my hair get after use the products and the best part is that I know that the ingredients are natural and the good staff for my hair.

Fantastic Really amazing customer service from Kitsch. My order had an incorrect item and something damaged in transit and they sorted it out immediately. I love the products I received and wouldn’t hesitate to recommend buying directly from Kitsch!

Customer service on par with their amazing products I 100% agree with other comments about the products, they are absolutely fantastic. Aside from their products, their customer service is just as good.. efficient and swift. I had an issue where i was ‘charged’ for a product i didnt actually buy. Whilst in contact with customer service i realised i had set up a monthly subscription from my previous order in error. Not only did Kitsch get back to me very quickly, but they resolved the problem, cancelled the order and refunded me and got my bank details taken off their system - super fast. This is not to say i dont like their products so canceled, i simply didnt need that particular monthly subscription and they were great at resolving. They were friendly, patient and goal focused. An amazing woman-only team achieving wonders! I would 100% recommend the products and the company ethos as a whole. Thank you kitsch! Keep doing what you’re doing!

Having problems logging into my account… Having problems logging into my account the customer service is brilliant and nothing a bother. Iv purchased a few different things from kitsch and can't praise them enough. Products are excellent and postage (to the UK) is quick and arrives in about a week.

Customer service was excellent Customer service was excellent! I’m in Hungary and the post cardinally messed up my delivery, I kept getting messages two times a day for two weeks about my order being delivered at impossible times and no one ever came to my door. I was sure one of the post employees just pocketed my shampoo and happily using it claiming my address was incorrect. It wasn’t and I have never had any issues with delivery. I messaged Kitsch and they immediately replied, they could track down my order and helped me pick it up at a post office. There were a lot of messaging and I always felt heard and they were super helpful, even tho my order was small. I’m yet to try the newly ordered products but I’m sure they are great, I already have their pillow cases and sleeping bonnet and I love them.