Customer service won't help. Just delete comments Tried to reach out to their Facebook, to inform them of a problem with their pricing suddenly changing from basket to checkout. Their response was to delete my comment from the post. Really bad style. They aren't interested in providing any customer service, they just want you to be silenced. Check your final price before paying.

Highly Recommended Awesome product! I’m loving how my hair is feeling silky and smooth. My hair is feeling healthy than ever. Excellent product and excellent service. I will be definitely be recommending this product to everyone I know.

Customer service was excellent Customer service was excellent! I’m in Hungary and the post cardinally messed up my delivery, I kept getting messages two times a day for two weeks about my order being delivered at impossible times and no one ever came to my door. I was sure one of the post employees just pocketed my shampoo and happily using it claiming my address was incorrect. It wasn’t and I have never had any issues with delivery. I messaged Kitsch and they immediately replied, they could track down my order and helped me pick it up at a post office. There were a lot of messaging and I always felt heard and they were super helpful, even tho my order was small. I’m yet to try the newly ordered products but I’m sure they are great, I already have their pillow cases and sleeping bonnet and I love them.

Highly recommend … Apart from the fact that the products are absolutely amazing their customer service is none the less! They were so quick to answer my queries and solve my problem in the best possible way. I cannot recommend enough their products. You will not regret it!

The big hair rollers fall straight out The big hair rollers fall straight out. I fell for the instagram videos and ordered I then saw all the bad reviews I told the company and they said I need to return to USA with traceable postage so it’s more than the product cost for me I reminded them of the cost of this and they said not to worry then my can then send me some more. What’s the point of returning something not fit for purpose costing me a fortune to be sent the same thing again? Where’s the distance selling regulations and consumer rights gone?