Worst customer service experience First time printing with them based on great reviews. Yes setting up the book is easy, downhill from there. Took forever to get the books. High quality paper but poor quality format on the cover/spine. In January they promised to fix it and get back to me. Still waiting. No one answers the phone or responds to email. Find another source.

We've now had three books published by… We've now had three books published by The Book Patch, and we are beyond satisfied. The website is easy to use and pretty much fool proof. We had unloaded one pdf file that didn't perform, and Krystille (Ninja Agent) spent a lot of time with us seeking resolution. Between us, we got the file into printing shape, and the issue (which had been on our end, not theirs) was resolved. They're responsive, cheerful, knowledgeable, articulate, and eager to go the extra mile for the right result. And they're also economical! Please don't be intimidated if you're not tech savvy - you'll love using this site. TheBookPatch.com. We love you.

I was informed about this company and… I was informed about this company and decided to join, but I've been unable to establish contact with them as they have not been responsive to my phone calls or emails. Despite having paid for the ISBN number, there has been no progress in processing it. Could you please confirm if this is a phantom company? Are they even real?

First-time user of thebookpatch here First-time user of thebookpatch here. Printing was done quickly and my book was technically perfect except for a strange legibility issue. Inside it was like the type was gray. I put it under a microscope, and rather than solid black ink the letters are halftone. This is unacceptable. I expect the product to be as I designed it, and they cheated. Customer service is nowhere to be found. You can get a phone number off the home page, but I got a recording that didn't even go to voicemail. If you are signed in, the phone number is not displayed, there is no email link, and all you have is FAQs and some training videos. There isn't a scintilla of interaction with a human being, and therefore no accountability. Update: it has been two weeks since I left voicemail, zero contact in return.

Amazing prices Amazing prices, no minimum, so easy to use,everything was perfect. customer service was responsive and helpful. Compared to other places that I looked into for printing a pdf translation of a foreign only book, It would have costed more than double, or I would have had to print 10-100 books. The customization process was so simple too and well done. pretty fast print time.