I was informed about this company and… I was informed about this company and decided to join, but I've been unable to establish contact with them as they have not been responsive to my phone calls or emails. Despite having paid for the ISBN number, there has been no progress in processing it. Could you please confirm if this is a phantom company? Are they even real?

Amazing prices Amazing prices, no minimum, so easy to use,everything was perfect. customer service was responsive and helpful. Compared to other places that I looked into for printing a pdf translation of a foreign only book, It would have costed more than double, or I would have had to print 10-100 books. The customization process was so simple too and well done. pretty fast print time.

Outstanding Outstanding! Very easy and great product. Our books came pretty quick and looked great. We printed 10 galley copies and were pleased… the pages were crisp white and overall great quality! Customer service has been wonderful! Kristylle emailed us back right away and very helpful! We are going to print larger quantities and move forward with TheBookPatch!

As a "way up there" senior I have… As a "way up there" senior I have difficulties with much of the computer terminology and following the step-by-step instructions in preparation for self publishing. My own Microsoft Word 2007 is not the most current version and that's where I ran into trouble. My first concern was following the program when I thought my tools were current. At first my requests for help were answered, then later I felt rather neglected. The Book Patch phones do not answer even when the site says someone is available to speak to a customer. Finally my questions/frustrations have been answered and I have a copy of my book.

Never have I dealt with this level of… Never have I dealt with this level of incompetence before. Not only were the illustrations not in color, they even had the pdf markings on them. Don't pay them with anything that won't be able to be re-credited for a refund, you'll need it. Use a local printer- you'll be better off. Just google one, they are every where. The BBB won't even acknowledge them-what does that tell you?