Worst customer service experience First time printing with them based on great reviews. Yes setting up the book is easy, downhill from there. Took forever to get the books. High quality paper but poor quality format on the cover/spine. In January they promised to fix it and get back to me. Still waiting. No one answers the phone or responds to email. Find another source.

Outstanding Outstanding! Very easy and great product. Our books came pretty quick and looked great. We printed 10 galley copies and were pleased… the pages were crisp white and overall great quality! Customer service has been wonderful! Kristylle emailed us back right away and very helpful! We are going to print larger quantities and move forward with TheBookPatch!

New book released great quality. We just published a new book with over 400 pictures. We had 300+ customers individually order a copy via the book patch bookstore. We are receiving responses from the customers regarding the great quality of the book. Shipping was fast. We did not receive a shipping notice when our proof shipped but it showed up on 5 days.

First-time user of thebookpatch here First-time user of thebookpatch here. Printing was done quickly and my book was technically perfect except for a strange legibility issue. Inside it was like the type was gray. I put it under a microscope, and rather than solid black ink the letters are halftone. This is unacceptable. I expect the product to be as I designed it, and they cheated. Customer service is nowhere to be found. You can get a phone number off the home page, but I got a recording that didn't even go to voicemail. If you are signed in, the phone number is not displayed, there is no email link, and all you have is FAQs and some training videos. There isn't a scintilla of interaction with a human being, and therefore no accountability. Update: it has been two weeks since I left voicemail, zero contact in return.

Bookpatch is a great vehicle for our press! Bookpatch is a great vehicle for our small press, and has made a difference in our ability to bring good work to an audience. Unlike with others, we can look at a small sample of a printed book to make final changes before ordering a lot fo copies. Yes — others give tear sheets, but the actual look and feel is missing. Also, the turnaround is good, and the overhead fees are relatively small.