Worst customer service experience First time printing with them based on great reviews. Yes setting up the book is easy, downhill from there. Took forever to get the books. High quality paper but poor quality format on the cover/spine. In January they promised to fix it and get back to me. Still waiting. No one answers the phone or responds to email. Find another source.

Couldn't Be Happier! We were compiling our son's poetry and when it came time to actually think about publishing it, in book form, we were overwhelmed. I searched around for online book publishers and found TheBookPatch. Their online setup was pretty straight forward and the few questions I had were answered promptly by their support team (thanks Kathy). When we finally pushed the "publish" button it only took a little over a week to get the finished copies. The books turned out perfect and we were amazed at the quality of the finished product. The other amazing thing was the low cost of each book!

First-time user of thebookpatch here First-time user of thebookpatch here. Printing was done quickly and my book was technically perfect except for a strange legibility issue. Inside it was like the type was gray. I put it under a microscope, and rather than solid black ink the letters are halftone. This is unacceptable. I expect the product to be as I designed it, and they cheated. Customer service is nowhere to be found. You can get a phone number off the home page, but I got a recording that didn't even go to voicemail. If you are signed in, the phone number is not displayed, there is no email link, and all you have is FAQs and some training videos. There isn't a scintilla of interaction with a human being, and therefore no accountability. Update: it has been two weeks since I left voicemail, zero contact in return.

These gals/guys have it dialed in These gals/guys have it dialed in! Super easy website, reasonable pricing, quick turnaround, and quality books come out the other end! And super fast, personal customer service on the off-chance you actually need help. Glad I found them - have done multiple books and multiple orders.

New book released great quality. We just published a new book with over 400 pictures. We had 300+ customers individually order a copy via the book patch bookstore. We are receiving responses from the customers regarding the great quality of the book. Shipping was fast. We did not receive a shipping notice when our proof shipped but it showed up on 5 days.