Received an agrressive email I received an aggressive email from the owner of this company demanding I share my phone number (all in the subject line). I've joined the WhatsApp group about authors who have been scammed by this company. I wouldn't engage in business with them. Here is the subject line from the email the owner sent me: "I want a call or a number where I could be reached you" (the grammatical error is his).

Unusable books I purchased 10 books. My total was $150 dollars. They arrived in an unreadable font. I couldn't get ahold of anyone by phone. Someone answered an email and asked me to send photos of some of the pages, which I did. They did not respond back to that email or my followup email. I am very frustrated. These were supposed to be Christmas gifts.

Returning customers! My wife and I created some childrens books several years ago. Everything was great, until there was some kind of update that made things extremely frustrating for us. I tried finding a comparable POD company for a few months. This added to the frustration. Fast forward about a year later and I was able to have an actual back-and-forth with customer support. The issue we originally had was fixed fairly quickly and also very easily. So, Kristylle, thank you so much for your time and effort!

The Book Patch is high quality The Book Patch is high quality for a reasonable price. I've been using TBP since 2015 and I've always received books of high fidelity and quality. Their system for building books is the best I've used (compared to Amazon and Nook). Their customer service is excellent, and they truly consider your needs when assisting. If you're looking to publish a quality book, this is the spot. The price is fair, the people here are awesome, and the results are professional.

I was informed about this company and… I was informed about this company and decided to join, but I've been unable to establish contact with them as they have not been responsive to my phone calls or emails. Despite having paid for the ISBN number, there has been no progress in processing it. Could you please confirm if this is a phantom company? Are they even real?