Worst customer service experience First time printing with them based on great reviews. Yes setting up the book is easy, downhill from there. Took forever to get the books. High quality paper but poor quality format on the cover/spine. In January they promised to fix it and get back to me. Still waiting. No one answers the phone or responds to email. Find another source.

I was informed about this company and… I was informed about this company and decided to join, but I've been unable to establish contact with them as they have not been responsive to my phone calls or emails. Despite having paid for the ISBN number, there has been no progress in processing it. Could you please confirm if this is a phantom company? Are they even real?

I published three books with them… I published three books with them between 2012 and 2015 and even sold a few. All have an ISBN. I wondered why none had sold lately and much to my surprise bookpatch has taken my books out of print and are now requesting additional items. When i try to do as they have requested their computer system won't let me or it tells me the item is already there. I have had no luck in contacting them. I am uncertain as to what my next step it.

We've now had three books published by… We've now had three books published by The Book Patch, and we are beyond satisfied. The website is easy to use and pretty much fool proof. We had unloaded one pdf file that didn't perform, and Krystille (Ninja Agent) spent a lot of time with us seeking resolution. Between us, we got the file into printing shape, and the issue (which had been on our end, not theirs) was resolved. They're responsive, cheerful, knowledgeable, articulate, and eager to go the extra mile for the right result. And they're also economical! Please don't be intimidated if you're not tech savvy - you'll love using this site. TheBookPatch.com. We love you.

Beyond helpful and marvelous to a beginning author Both The Book Patch software and supporting staff have been most helpful as I bumble my way through the steep learning curve around self publishing. This is a very forgiving site because you can make a mistake, fix it and learn. There is no penalty for being a beginner. I am so grateful for the opportunity to see my works come to life.