Kirk
USReturning customers! My wife and I created some childrens books several years ago. Everything was great, until there was some kind of update that made things extremely frustrating for us. I tried finding a comparable POD company for a few months. This added to the frustration. Fast forward about a year later and I was able to have an actual back-and-forth with customer support. The issue we originally had was fixed fairly quickly and also very easily. So, Kristylle, thank you so much for your time and effort!
Morky
USAs a "way up there" senior I have… As a "way up there" senior I have difficulties with much of the computer terminology and following the step-by-step instructions in preparation for self publishing. My own Microsoft Word 2007 is not the most current version and that's where I ran into trouble. My first concern was following the program when I thought my tools were current. At first my requests for help were answered, then later I felt rather neglected. The Book Patch phones do not answer even when the site says someone is available to speak to a customer. Finally my questions/frustrations have been answered and I have a copy of my book.
A Rose
USOutstanding Outstanding! Very easy and great product. Our books came pretty quick and looked great. We printed 10 galley copies and were pleased… the pages were crisp white and overall great quality! Customer service has been wonderful! Kristylle emailed us back right away and very helpful! We are going to print larger quantities and move forward with TheBookPatch!
Phyllis
USWe've now had three books published by… We've now had three books published by The Book Patch, and we are beyond satisfied. The website is easy to use and pretty much fool proof. We had unloaded one pdf file that didn't perform, and Krystille (Ninja Agent) spent a lot of time with us seeking resolution. Between us, we got the file into printing shape, and the issue (which had been on our end, not theirs) was resolved. They're responsive, cheerful, knowledgeable, articulate, and eager to go the extra mile for the right result. And they're also economical! Please don't be intimidated if you're not tech savvy - you'll love using this site. TheBookPatch.com. We love you.
Tony DeNucci
USThese gals/guys have it dialed in These gals/guys have it dialed in! Super easy website, reasonable pricing, quick turnaround, and quality books come out the other end! And super fast, personal customer service on the off-chance you actually need help. Glad I found them - have done multiple books and multiple orders.