Overall Overall, I had an avarage experience with aurahaircare.com. Although the items I purchased functioned properlly, the service I recieved was mediocore. The website interface was plain and the checkout process took too long. Communicatng with customer service was difficult as responsces were slow. Shipping took longer then expected. Although they have a good selection of products, I would not recommend this website becase I was not satisfised with the standard of service I recived.

I absolutely love everything about… I absolutely love everything about Aura! I use both the masque and conditioner with pigment (bold Miami pink and bold London Red) and not only does my hair look and feel amazing (it really does what it says-volumize, moisturize, smooth, repair, curl enhancer), but the color is also incredible-my hair is vibrant pink and red and it's naturally medium brown w/grey and white and it holds the color so well. It lasts a while with not frequent applications. Plus it's a quick delivery and you can put a personalized name on your product which I really like. I really couldn't be happier with the products plus I feel they care for environment which matters to me. Thanks guys- you are awesome!

Where's my order? Repeat ordered products, the charge hit my bank account and ten days later no email to let me know shipping. Went on their website and it showed my past order but not the current one. This is the problem with ordering online rather than purchasing in person. Now I have to contact them thru email and wait for a response. I will give it a day and then dispute the charge with my bank. I hate chasing down stuff that I buy and will not buy this product again - Amazon gives much better customer service. I like the product but not enough to continue buying it both because it's comparable to other things out there and the hassle of spending time trying to track down the order.

It's a nice shampoo and conditioner It's a nice shampoo and conditioner. I don't know if it's any better then others not he market. What I really don't like and almost never use is the scalp cream. It's messy and inconvenient and too much work. I really cannot take the time 5 minutes!!! Also I have arthritis in my shoulders and it's too painful to hold my arms up for that long. So I imagine I'm not getting the full benefit of your product.

Perfection! I love how silky my hair feels. The tinted conditioner is absolutely amazing. I have been able to extend my color. This is the only shampoo and conditioner I use now! I was recently in the hospital. My husband brought me essentials so I could take a shower. I forgot my leave in conditioner. So I improvised and used a pea size of conditioner as a leave in conditioner. It worked! Thank you Aura!