I will recommend any D2C brand … I will recommend any D2C brand to start working with L&C. Kasey and the team act as true partners, supporting our business growth. At first, we had no email activity, so we had doubts about if the email revenue is going to be big enough to justify the agency activity. After the first 2 months, we already saw great results. The L&C team is super responsive, supportive, acts FAST, does fantastic work, and gets everything done with a smile. A pleasure to work with.

Highly Recommend As a small, lean start up, we are very cost sensitive. We had been doing email in-house, on a sporadic and infrequent basis. When we migrated from Mailchimp to Klaviyo, we knew we needed more expertise in order leverage Klaviyo effectively. Luck & Co has brought that expertise to the table, and proven to be a great partner. We have been working with Luck & Co for a few months now, and love how turnkey their agency has made email marketing for our team. We also really appreciate how integrated they feel to our team, such as having them directly in our slack channel - their communication is great! They promised significant channel growth, and delivered on it immediately, with our revenue from email growing 5x in the first month and strong performance since. We’ve seen great success with both our flows and campaigns. I wish we had been working with them sooner, and have already recommended them to other small business owners I know.

Truly the best of the best... Based on a previous relationship with Kasey and Luck & Co., I made the (prudent!) decision earlier this year to bring her team on to manage our retention marketing program at Incrediwear. Prior to their joining, our email/SMS program was in a healthy place generating 30%+ of our overall Shopify revenue but I knew with Kasey onboard, we could do even better...and we have! Tremendously. Typically, bringing on new partners is stressful (especially when they're helping manage the most profitable part of your online marketing program) but with Kasey, I literally had no concerns. Her team is a well-oiled machine - they know what questions to ask, when and how to push back, how to communicate and ultimately, how to grow a retention program, quickly, efficiently and sustainably. The only concern potential clients should have with Luck & Co. is how to get them onboarded as quickly as possible. You're leaving retention $$$ on the table until then. Speaking of which, in the months we've been working together, our retention revenue has been growing steadily to the point that we are now flirting with almost HALF of our online revenue coming from email and SMS.🤯 In a time when acquisition costs are nuts and maximizing existing customer revenue has never been more mission critical, we couldn't be happier with these results and heartily recommend Kasey and Luck & Co. to other ecommerce brands. You'll be in great hands and see meaningful results quickly while working with a competent, proactive and really fun team!

Don't wait to work with Luck & Co! Before working with Luck & Co, we were sending sporadic email campaigns and mostly guessing when it came to the contents of the emails, the send times, segmentation, etc. We had an abandoned cart flow that was outdated, unpersonalized, and we weren't sure if it was working. Our team didn't have the capacity to dive too deeply into anything, and we knew there was quite a bit of revenue we were missing out on by not having professionals take over our email campaigns. We talked to several email agencies before finding Luck & Co - who impressed us right off the bat with their understanding of our situation, our company goals, and their established process of working with clients. They were professional yet personal. Kasey and her team know their stuff, yet they are willing to listen and try out creative approaches as well. They take the time to understand our products and customers inside and out, and we sell somewhat technical products so this was essential. They understood our desire to keep our emails authentic to our brand voice and value-oriented, but still help unconverted customers with their decision. Their design, copywriting, and strategy is all equally strong, and they quickly earned our trust, which is very important when you are having an agency partner speak to your customer base about very technical products. We've seen much higher email revenue than expected since we started working with their team, both with our recovery email flows and our monthly campaigns. Additionally, I thought I'd need to dedicate much more time to guiding the contents of emails, but their team really has learned our voice and goals and saved our marketing team hours and hours of effort. I highly recommend working with Luck & Co, both if you are new to email marketing and if you've been trying it and haven't seen it take off yet. They'll get you where you should be!

L&C Team is Number 1! Before partnering with Luck & Co, we focused solely on front-end acquisition with 1 abandoned cart flow active and a handful of campaigns sent since the start of the brand. Monthly email revenue grew approximately by 170% in the short 3 months working with the Luck & Co team! Originally, I reached out to Kasey only wanting a one-time setup of 4 automation flows. I was so pleased with everything that by the time they were done with the initial project, I made the no-brainer decision to partner with them for the remainder of the year! Very pleased overall to say the least. The L&C team is super professional and very reliable. I have always been cost-conscious as a founder. Especially since this was my first time working with a third party but after my pleasant experience, I can’t wait to do it again. Highly recommend Kasey and the entire L&C team for all your email needs. A+++