Highly Recommend As a small, lean start up, we are very cost sensitive. We had been doing email in-house, on a sporadic and infrequent basis. When we migrated from Mailchimp to Klaviyo, we knew we needed more expertise in order leverage Klaviyo effectively. Luck & Co has brought that expertise to the table, and proven to be a great partner. We have been working with Luck & Co for a few months now, and love how turnkey their agency has made email marketing for our team. We also really appreciate how integrated they feel to our team, such as having them directly in our slack channel - their communication is great! They promised significant channel growth, and delivered on it immediately, with our revenue from email growing 5x in the first month and strong performance since. We’ve seen great success with both our flows and campaigns. I wish we had been working with them sooner, and have already recommended them to other small business owners I know.

Amazing Work As an email marketing agency, Luck & Co has the rare ability to manage and scale a seemingly unlimited number of urgent projects simultaneously. We began working with Kasey just weeks ahead of our company's busiest season and at the time we had almost nothing in terms of regular email campaigns or automated marketing flows. Looking back, it’s shocking to think about how much money we were likely leaving on the table. In 4 short weeks, Luck & Co increased the performance of our automated marketing campaigns by more than 400%. Some of this can be attributed to seasonality, but even when compared to the same period in 2019, the improvement is staggering. The best part is, this is only the beginning. Kasey is constantly coming up with new ideas and ways we can leverage email to increase revenue. Considering the confusion and uncertainty that COVID-19 has brought upon our traditional retail partners, eCommerce and direct to consumer marketing has become more important to our business than ever. Kasey is dependable, organized and I can’t recommend her enough for any organization looking to supercharge their email marketing program.

Working with Luck & Co has been great… Working with Luck & Co has been great for the growth of my company. The team understands how to convert customers to open emails/ purchase/ and continue to connect and relate with the brand. Overall, Luck&Co is a great team to work with and are very reliable, available and easy to communicate with. I would recommend them for anyone who wants to increase revenue through email and connect more strongly to their customers

Truly the best of the best... Based on a previous relationship with Kasey and Luck & Co., I made the (prudent!) decision earlier this year to bring her team on to manage our retention marketing program at Incrediwear. Prior to their joining, our email/SMS program was in a healthy place generating 30%+ of our overall Shopify revenue but I knew with Kasey onboard, we could do even better...and we have! Tremendously. Typically, bringing on new partners is stressful (especially when they're helping manage the most profitable part of your online marketing program) but with Kasey, I literally had no concerns. Her team is a well-oiled machine - they know what questions to ask, when and how to push back, how to communicate and ultimately, how to grow a retention program, quickly, efficiently and sustainably. The only concern potential clients should have with Luck & Co. is how to get them onboarded as quickly as possible. You're leaving retention $$$ on the table until then. Speaking of which, in the months we've been working together, our retention revenue has been growing steadily to the point that we are now flirting with almost HALF of our online revenue coming from email and SMS.🤯 In a time when acquisition costs are nuts and maximizing existing customer revenue has never been more mission critical, we couldn't be happier with these results and heartily recommend Kasey and Luck & Co. to other ecommerce brands. You'll be in great hands and see meaningful results quickly while working with a competent, proactive and really fun team!

Great Experience! We’re an international brand selling men's haircare care products, with a growing e-commerce presence. After the first month of working with the Luck & Co team, our revenue from Klaviyo completely skyrocketed. It went from about 2-3% of our monthly revenue to then 33% of our revenue once Luck & Co. took over. Our Shopify revenue grew 32% that month as well and I can safely say that was all due to the Luck & Co team. I know that we did not run any sort of additional ad campaigns or promotions that would drive anything to our website. Now, after about 4 months of working together, 50% of our revenue comes from email, and all work is completely done by the Luck & Co team - we just review the calendar and emails (which most of the time is as easy as responding to an email with “yes, go ahead!”) Knowing that our emails are being taken care of was such a huge responsibility taken off of our marketing team’s plate. I know we felt so much better knowing that the emails were being sent to the appropriate portion of our list and that every email had our brand’s authentic voice and point of view. We know that our company has found the right fit when it comes to their team and we love seeing previews and ideas for more email campaigns. We’re planning on investing the extra money that we have been making from the emails back into our business. I would absolutely recommend Luck & Co. to any ecommerce brand that needs help with email marketing. We were completely lost and didn’t know how to approach emailing customers at all. Kasey and her team were very patient and willing to explain what they were doing and the reasoning behind it and they really taught us the whole way. They send preview emails where they can tweak and change anything that you need and they are very receptive to changes and feedback. They respond to emails very quickly and they always schedule additional calls and meetings when needed. Another aspect that I found very helpful was that they worked with our other 3rd party team, Wishpond, and helped us streamline those ads and landing pages to make sure that messaging was consistent across the board. They also gave a lot of their own ideas for campaigns or things that we could create on the website that would help drive sales or increase our customer list. Overall, we have had a really amazing experience and I think it is one of the best investments we have made into the e-commerce portion of our business.