Active Campaign does NOT allow me to cancel my account I’ve used active campaign for years, since 2018. First, the quality of the service has significantly gotten worse over the years, their open rate is now horrible and they no longer offer live chat support even though I pay almost 300eur per month for their services. Second, I’m trying to cancel my account and they forced me to set up a 1:1 call with their team, there are no spots available before my payment renewal date. Meaning I’ll have to pay for a service I no longer want. This can’t be legal! Disgraceful! Don’t recommend at all, much better options out there

It is worth every dollar for the features I get from ActiveCampaign So far it is a great tool to manage my mailing list and have an easy-to-control campaign manager. Easy to set up and easy to embed into my website which requires minimum technological knowledge And it is an affordable solution in the market

OH NO! Total waste of time - it's garbage! There were a plethora of AI emails when I signed up for the 14 day free trial. Upon trying get to the information and accessing "my account" I kept getting the same errors, email incorrect etc. I replied to the emails from my inbox, tried reaching support and I didn't receive a single response. So happy I didn't go any further! I've used their competitors with success for years. I'm going back with a known entity. My suggestion is to stick with a tried and true expert!

The customer support was really patient… The customer support was really patient and helpful with me. I am very new to activecampaign buy Bridget's assistance really helped me.

AC's support team is amazing AC's support team is amazing! They are very well trained, fast in response, and helpful. Our team was initially unknowledgeable about using AC, but they learned a lot through support! They also take every feedback seriously. There was one time that whenever we used support the agents would only send us links to read on that or they did not understand what we needed - we complained and the issue was instantly fixed. I love how they care about our account, work with us if we do something wrong, and warn us before anything bad actually happens so I recommend AC 10/10.