Never use for PPC. 5k gone. We commissioned ember tribe on a monthly Spend of 5k a month for a set number of leads for roofing. We provided consistent feedback on each referral during their campaign. They utilize all in one networking white label system as their own, this meant that ads were hard to adjust when we saw it wasn’t aligning with our brand, getting poor leads to customers who weren’t interested, and very bad home servicing demographics that didn’t match our pricing structure. Demographics such as tenants who are unable to making purchasing decisions, customers looking for a free roof or repair, mobile/smaller/homes isolated from other door knocking opportunities, and lower income areas where disposable income for the type of roof we install isn’t feasible. All this was explained. Our sales people were blamed for not following up, not being able to close, etc. no one can buy from us if they don’t/can’t finance or have the capital. Pretty basic knowledge. Would stay away from them. Discussed our displeasure with them and was told they would run more ads for 2500 and not take the 2500 amount they paid themselves. This is grossly overpaid for a white label service that All in one networking is providing them. They touted woosender as the best thing that it would automate appointment setting but they had no accurately set up - we had in-house staff working to understand it and how that process would work with our sales staff and then setting the appointment. Very convoluted and no sense of direction. Do not use.

Professional Salespeople Even though we ended up not using EmberTribe, our representative T.J. was exceedingly professional.

Nice folks, money down the drain Everyone I interacted with at EmberTribe was perfectly pleasant, and they did help with the UX on our website. However, after a 6+ month engagement at $3000/month, we saw basically no growth in sales nor any improvement in ROAS on our social media ads. Decided to move on, because $18k is too much for a small business to pay an agency that wasn't helping us scale our conversions.

Excellence across the board! Excellent team. Excellent work. And excellent results. It has been a pleasure working with Josh, Katie, Jonalynn, and the rest of the Embertribe team. I highly recommend them.

Successful launch It was great to partner with EmberTribe to launch our product for the first time. Leading up to it I was very nervous and scared that our product might not sell at all, but the folks at EmberTribe helped to calm those fears as we head a great first month of sales.