Ember Tribe killing it for DTC brand Ember Tribe was referred to me by a friend's tech company. They were highly recommended. Since I have been working with them I can see why. First off, they are very well organized, I never had an agency that was proactive in solving problems like they are. Ember Tribe is on top of it! I have a DTC brand and paid ads are a big part of our marketing plan so picking the right agency drives a huge part of our revenue. I already recommended them to other companies and would continue to do so. This agency made me realize my previous agency was subpar and I was paying more at the previous one. So far my experience with ET has been top notch and would highly recommend them.

Truly a horrible agency Truly a horrible agency. Lackluster presentations. A lot of bells and whistles reporting wise with zero actual results or strategy to report on. Cannot stress enough what an unpleasant experience I had with this company. Highly advise anyone to explore other options.

As a CEO As a marketing leader, sales leader, and CEO, I have had a 25 year career built on generating revenue. Over the course of my career I have dealt with internal marketing teams, external teams, larger agencies and single shingle shops and have had challenges with each. Specifically I have found that internal teams have struggled to keep up with rapidly changing technology or to bring in fresh ideas from outside our industry. With agencies, I have been frustrated with their fees, the amount of time they spend with me or my account, and consistent follow-up. EmberTribe has been the exception to past experiences and have delivered the results they promised at the price the quoted. Additionally, and most importantly, they have a team of individuals supporting our account that we enjoy working with and trust. I have found the EmberTribe team to be professional, knowledgeable, proactive, and responsive. We consistently know where we are as a result of their reporting and simply have confidence in their ability to execute and deliver. I wholeheartedly recommend EmberTribe and know you will be happy with their results.

Nice folks, money down the drain Everyone I interacted with at EmberTribe was perfectly pleasant, and they did help with the UX on our website. However, after a 6+ month engagement at $3000/month, we saw basically no growth in sales nor any improvement in ROAS on our social media ads. Decided to move on, because $18k is too much for a small business to pay an agency that wasn't helping us scale our conversions.