Unethical firm, run far away I run an ecommerce business. With holiday season approaching, we began looking for agencies to ramp up paid ads and after talking to more then a dozen, we decided on EmberTribe in part because they presented the most aligned (in my opinion) pricing, my sales executive told me the pricing would be assessed based on a percentage of revenues generated by ads. We turn down other agencies and commit to EmberTribe, they put us through a 3 week onboard process which takes us to almost middle of November. At the very last minute of our kick off call, the "group account manager" assigned to me suddenly tells me that in order to launch, I need to be aware that there will be a 3000 dollar monthly fee (never previously discussed with me) plus a double digit percentage of ALL STORE REVENUE (even if ads generated just a minute portion of it), which is something I never heard of before and sounded downright ridiculous predatory to me. Not only was this incredibly unprofessional on EmberTribe's part, I'm understandably upset at this last minute bait and switch, especially because it puts us in the middle of holiday season in the dark in terms of launching a professionally managed campaign. In addition, unbelievably, instead of acknowledging my concerns the cofounder tried to turn this around on me by making outright lies and exaggerated slander against my persons while not addressing any of the legitimate concerns I brought up. My experience echos that of the last 1 star review that was on here, these guys are absolutely horrible and the worst, extremely unethical and predatory firm.

Great experience Kayla and Mariel (dream team) together really got the ball rolling for our brand with EmberTribe. I really appreciate how patient and driven they are and look forward to seeing more results.

Very Happy! Excellent team of people to work with. I have worked with EmberTribe multiple times for different projects and they have been really wonderful. Their team has helped me to promote and advertise my products and some special events. They communicated well and have helped me to build a customer base via my newsletter. Thankful for their expertise!

Embertribe has been incredible to work… Embertribe has been incredible to work with. Not only are they knowledgeable and the best at their craft but they care about you and your business. Highly recommend!