Ember Tribe is a game changer A colleague recommended Ember Tribe to us and the brand had a record year with stellar performance kpi's. The Ember Tribe team makes things easy to understand and communication has been incredible. I consider them part of the brand at this point and will continue to rely on their expertise.

Ember Tribe Left me $4,400 in the hole. I don’t like leaving negative reviews. In fact, I’ve delayed doing so for months. But in the end, I decided it wouldn’t be fair to others to not share my experience. The truth is, EmberTribe left me $4,400 in the hole. Here’s my story: After my initial strategy call, I was excited. The owner himself had told me he was incredibly confident they could take fledgling but profitable business to the big leagues. It would cost me $3,000 a month. After expressing my concern about paying that much a month, they offered me $2,500/month in exchange for a significant share of future profits (in hindsight, it was a pretty raw deal, but I really wanted to get an “expert” working on my ads instead of me, the novice). They sent me some testimonial videos that really made it sound like they knew their stuff, and I signed up. I was assigned a team and the project kicked off. In fairness, my offer involves a travel deal, and right after we started, Covid hit. I was extremely patient, since I assumed Covid was impacting their ability to get results. But there was something nagging at me too… The creative they were producing was pretty crappy. In fact, the video I’d produced myself was WAY better than anything they were churning out. After a while of getting losing results with their creative, they just started using my creative in their ads. BUT HERE’S THE KICKER: Two months in, I took a closer look into the profitability of individual campaigns. During those two months, my own campaigns (which I had set up prior to bringing on EmberTribe) had made $6,000 profit. EmberTribe’s campaigns had made $600 profit, despite having a larger ad budget than my campaigns. Yes, as a complete ads novice, I 10X’ed their results during the exact same timeframe. BUT EmberTribe also charged me $5,000 in agency fees, just about wiping out the entire profit of my own ad campaigns. When I approached them about the results, they “graciously” agreed to let me out of the final month of my contract, but when I asked if they’d be willing to refund any of the agency fees, I was politely declined. Essentially, they required me to take the risk for their lack of results. They made me $600, and took $5,000. As a fledgling business, it’s been tough trying to recover from that.

All around great team... All around great team.... The Embertribe team really answered my technical questions without hesitation.... Helped me understand where my business was lacking. It's hard to find companies nowadays that really go above and beyond. 😎

Spent $9000 to get nothing!! We hired them because we were looking for a digital marketing agency. We spent over $4000 in and spend plus $5000 in agency fees and the engagement gave me a sale worth $78! I am serious $78! So basically I spent $9000 to get $78 back. I hope other people do not make the same mistake I made by hiring them! I am not sure about the returns and the unique strategy that they talk about everywhere. They definitely do not know what they are doing.