Never use for PPC. 5k gone. We commissioned ember tribe on a monthly Spend of 5k a month for a set number of leads for roofing. We provided consistent feedback on each referral during their campaign. They utilize all in one networking white label system as their own, this meant that ads were hard to adjust when we saw it wasn’t aligning with our brand, getting poor leads to customers who weren’t interested, and very bad home servicing demographics that didn’t match our pricing structure. Demographics such as tenants who are unable to making purchasing decisions, customers looking for a free roof or repair, mobile/smaller/homes isolated from other door knocking opportunities, and lower income areas where disposable income for the type of roof we install isn’t feasible. All this was explained. Our sales people were blamed for not following up, not being able to close, etc. no one can buy from us if they don’t/can’t finance or have the capital. Pretty basic knowledge. Would stay away from them. Discussed our displeasure with them and was told they would run more ads for 2500 and not take the 2500 amount they paid themselves. This is grossly overpaid for a white label service that All in one networking is providing them. They touted woosender as the best thing that it would automate appointment setting but they had no accurately set up - we had in-house staff working to understand it and how that process would work with our sales staff and then setting the appointment. Very convoluted and no sense of direction. Do not use.

Embertribe always went the extra mile for our company Our company loved working with EmberTribe. Our account managers were extremely skillful and passionate about creating a digital media strategy (and beautiful creative!) that met our brand's unique needs and budget. We always felt they went the extra mile on each and every project and were available around the clock to support us. Thanks for everything team :-) Hope to work with you again soon!

Spent $9000 to get nothing!! We hired them because we were looking for a digital marketing agency. We spent over $4000 in and spend plus $5000 in agency fees and the engagement gave me a sale worth $78! I am serious $78! So basically I spent $9000 to get $78 back. I hope other people do not make the same mistake I made by hiring them! I am not sure about the returns and the unique strategy that they talk about everywhere. They definitely do not know what they are doing.

Nice folks, money down the drain Everyone I interacted with at EmberTribe was perfectly pleasant, and they did help with the UX on our website. However, after a 6+ month engagement at $3000/month, we saw basically no growth in sales nor any improvement in ROAS on our social media ads. Decided to move on, because $18k is too much for a small business to pay an agency that wasn't helping us scale our conversions.

Truly a horrible agency Truly a horrible agency. Lackluster presentations. A lot of bells and whistles reporting wise with zero actual results or strategy to report on. Cannot stress enough what an unpleasant experience I had with this company. Highly advise anyone to explore other options.