Cultural Leadership
GBOur answer is really closer to 4.5 Our answer is really closer to 4.5. The experience with Givebutter was great. The only downside was that individuals were unable to see who donated on their behalf. We had to send updates to everyone, which was not the best use of our time.
Michele
GBTrying to work with this Company but no… Trying to work with this Company but no live person to speak to. How can I run campaigns with bad customer service? What would donors do? I spent almost two hours on a chat waiting for responses and the nice agent said they have a small team and continued to apologize. Significant wait time between responses from agent. The he simply sent links they didn't answer the specifics. Again would have been a short phone chat. Obviously, this Company spent much of the funding on Marketing, SEO, and flashy website. Whet about good old fashioned reasonable customer service?
Amanda Snow Bulgarelli
GBI stumbled across Givebutter when… I stumbled across Givebutter when looking for a CRM for my brand-new non-profit. I didn't really think it would be able to offer much, but it was free so I gave it a shot. Lo and behold, it has well exceeded my expectations and really is an incredible tool! Fundraising, CRM, and now auctions?! So glad I took a chance.
Mike
GBI was at a dance company's fundraiser… I was at a dance company's fundraiser and used their app to donate $100, plus a $3 fee for the app transaction. Then I get an extra $15 charged for Givebutter. Disgusting. $1 or $2, ok. But $15???
Gidon Ariel
ILGivebutter is the best fundraising website there is I spent a looong time trying to find a platform that I could raise money online with. I finally found Givebutter and fell in love! They provide an easy and beautiful solution for every aspect, and what isn't perfect they are already working on, and if you want something, they are SUPER responsive. All for free. Incredible Signed, Givebutter's #1 fan