Mike
GBI was at a dance company's fundraiser… I was at a dance company's fundraiser and used their app to donate $100, plus a $3 fee for the app transaction. Then I get an extra $15 charged for Givebutter. Disgusting. $1 or $2, ok. But $15???
Michele
GBTrying to work with this Company but no… Trying to work with this Company but no live person to speak to. How can I run campaigns with bad customer service? What would donors do? I spent almost two hours on a chat waiting for responses and the nice agent said they have a small team and continued to apologize. Significant wait time between responses from agent. The he simply sent links they didn't answer the specifics. Again would have been a short phone chat. Obviously, this Company spent much of the funding on Marketing, SEO, and flashy website. Whet about good old fashioned reasonable customer service?
Nadia S.
GBGiveButter has been an incredible tool… GiveButter has been an incredible tool for our nonprofit! Plus, they do a lot of classes to ensure you are getting the most out of the platform, which I really appreciate. They are also responsive, which is so important. Double thumbs up for Givebutter!
Cultural Leadership
GBOur answer is really closer to 4.5 Our answer is really closer to 4.5. The experience with Givebutter was great. The only downside was that individuals were unable to see who donated on their behalf. We had to send updates to everyone, which was not the best use of our time.
pigeon coop
GBour search is over We have been searching for a platform to launch our digital fundraising platform for many years now, and Givebutter was the first one that really fit our ideal perfectly. The fact that we can utilize Venmo, Apple Pay, and many other forms of donation avenues is crucial. Not to mention the expansive dashboard. And the fact that our members and donators are contributing to the company as well makes it all worth it.