Cultural Leadership
GBOur answer is really closer to 4.5 Our answer is really closer to 4.5. The experience with Givebutter was great. The only downside was that individuals were unable to see who donated on their behalf. We had to send updates to everyone, which was not the best use of our time.
April Josephson
GBSo far, so good! We’ve only been using them for a few months, but are finding it feature-rich and easy to use. The onboarding session was helpful and has given us some ideas for events and fundraising activities.
Tara Blastick MTA
GBThe staff is amazing The staff is amazing. Super helpful and the design team has created an amazing auction tool in a limited amount of time. They have thought through so many details and love that they are constantly working to improve their product. Can't wait to see the upgrades next year :)
Michele
GBTrying to work with this Company but no… Trying to work with this Company but no live person to speak to. How can I run campaigns with bad customer service? What would donors do? I spent almost two hours on a chat waiting for responses and the nice agent said they have a small team and continued to apologize. Significant wait time between responses from agent. The he simply sent links they didn't answer the specifics. Again would have been a short phone chat. Obviously, this Company spent much of the funding on Marketing, SEO, and flashy website. Whet about good old fashioned reasonable customer service?
pigeon coop
GBour search is over We have been searching for a platform to launch our digital fundraising platform for many years now, and Givebutter was the first one that really fit our ideal perfectly. The fact that we can utilize Venmo, Apple Pay, and many other forms of donation avenues is crucial. Not to mention the expansive dashboard. And the fact that our members and donators are contributing to the company as well makes it all worth it.