Our answer is really closer to 4.5 Our answer is really closer to 4.5. The experience with Givebutter was great. The only downside was that individuals were unable to see who donated on their behalf. We had to send updates to everyone, which was not the best use of our time.

Trying to work with this Company but no… Trying to work with this Company but no live person to speak to. How can I run campaigns with bad customer service? What would donors do? I spent almost two hours on a chat waiting for responses and the nice agent said they have a small team and continued to apologize. Significant wait time between responses from agent. The he simply sent links they didn't answer the specifics. Again would have been a short phone chat. Obviously, this Company spent much of the funding on Marketing, SEO, and flashy website. Whet about good old fashioned reasonable customer service?

My Bad Experience With GiveButter! My review of GiveButter is completely based on my own personal opinions and is not meant to smear, slander, or make defamatory statements about GiveButter. All of the statements I’m making in regards to GiveButter are being alleged based on my personal experience. GiveButter allegedly deactivated my account and the allegedly stopped responding to my email in regards to refunding all of my donors. I allegedly received an email from an alleged GiveButter employee named Rachid informing me that refunds would be granted to my donors. Allegedly GiveButter has not issued all of the refunds to my donors. I think they should have solved this issue more professionally instead of allegedly ignoring emails, messages, and chats.

Givebutter is the best fundraising website there is I spent a looong time trying to find a platform that I could raise money online with. I finally found Givebutter and fell in love! They provide an easy and beautiful solution for every aspect, and what isn't perfect they are already working on, and if you want something, they are SUPER responsive. All for free. Incredible Signed, Givebutter's #1 fan

My overall experience with Givebutter… My overall experience with Givebutter has been terrific! I'm impressed with the way the solution has grown in the almost two years since I started using it. Givebutter making the courageous decision to share the app for "free" has been a blessing for my little nonprofit. When I need Givebutter support, every rep has been prompt, courteous, and delivered a perfect solution. It's great that Givebutter has added so many modules like auctions and continues to add new features. However, there are some items that most of us low to midrange users need to be addressed: * The Giving Hub pages need to be configured to allow users to customize the pages so it can better integrate with users' existing web pages and provide a consistent experience across the three Giving Hub pages. * Those of us using ticketing need Givebutter to deliver on being able to assign a Fair Market Value to items. (see "Fair Market Value / Deductible Amount (per item/ticket)" and "Per-ticket customizable receipts" post which includes screen shots of a sample FMV implementation from a competing solution. When those issues are addressed, my review will absolutely be 5-STARS!