Terrible!! Terrible!!! I never received a status or my order and was asked to write a review of my purchases. After writing a negative review I then received order status that it shipped and shortly after that I received their comment to my review which annoyed them. Again shortly after I received an email that my order was cancelled. Not sure how they even do business. Their website is terrible for finding updates on yr order and the fact that they would cancel my order is disgusting. Ref yr reply I never asked to cancel my order

Very dissatisfied Very dissatisfied. I had ordered a wig last month. They failed to tell me it was back ordered. I waited almost a month. Very poor customer service and communication.

I ordered my wig in a size large and… I ordered my wig in a size large and sometime after I ordered I got a notice that it was on the way which was followed by a notice saying that it wouldn’t be there until the end of March. I needed it badly due to head cancer surgery so I contacted customer support and was able to get it in an average. So I now have A very beautiful wig which is the wrong size and has very strict return guidelines. I guess it was a sad waste of my money.

Great product Great product, great service. Very helpful customer service helped me understand the color I selected. I am very happy with the quality of my new pony tail, can't wait to order more!

Need better customer service You did not do bad. I really did not know what I needed to order. I really ordered blind. I am ordering again and hope I can be better informed. Your customer service was nice but not helpful. I am going to call customer service again before I order and hope they can help. I had to return my item which can get pricey