Beware: Product and customer service inferior The photo of the wig I ordered is nothing at all like the product I received. It’s a mass of unstyled hair. My request to return was denied. Their calculation was that it was 6 business days since a late afternoon delivery, which should not count as the first business day. This happened during the Christmas and new years holidays timeframe. I am a chemotherapy patient. I cannot take this wig to have it cut and styled by a professional. We are in a pandemic and my being immuno compromised I just cannot take the risk. This company has zero understanding of customer satisfaction. If I could give 0 stars I would.

Excellent customer service Excellent customer service! My promo code didn’t work when I entered it for the discount so I made a note in the response section requesting the discount. When I received the receipt on email the discount had been applied! First time with any company that has happened! Thank you!

Finally found a ponytail for thin hair Finally found a ponytail for thin hair! The clip works great. Love it. Thank you

I really like the product that was sent… I really like the product that was sent to me but I needed a different color and here is where I have my problem. I wanted a straight exchange which you would not accommodate and I was given a RA to send back within an allotted amount of time but I got sick and missed it, so now I have a wig I can't return or exchange, I don't like the return policy.

My wig shipped fast My wig shipped fast, was on time and the quality is amazing! Almost a perfect color match!