Selling the same links that I get… Selling the same links that I get emailed offers for on a daily basis from link sellers at 3 times the price and a slower service. Do not recommend look elsewhere.

They'll charge your CC without your approval An unfortunate experience with OutreachFrog. At the beginning of the engagement, I was told that the subscription we agreed to was month to month and I could cancel at any time. Several day prior to our 3rd monthly recurring order, I emailed our account managers and asked them to temporarily pause my subscription. I explicitly said I did not want my credit card charged at that time because I had to shift resources to other area of the business that month, with full intensions of resuming with their services shortly after. Meaning I did not want to pay $1,200 to OutreachFrog that month. This was September 2023. Surprise Surprise, they went ahead and charged my credit card anyway. Again, I explained to them it was a budget issue and I did not want to spend those $1,200 in backlinks for that month. Following their unauthorized CC charge, I reached out multiple times requesting a refund to be issued to my CC with no success. Their initial response was to keep the balance in the account for a future order--completely missing the point of why I asked them to pause and failing to understand my situation. When I continued to push for a refund they disappeared. This all happened in September 2023. After 2 email exchanges and getting bounced around to 3rd person, they disappeared. They stopped responding to my emails despite several attempts. It's March of 2024 and I still have not gotten a resolution nor a response to this unauthorized credit card charge. If you're considering a backlink partner, explore other options. Your time is more valuable and you don't need to be dealing with this nonsense. A complete waste of time and frustration.

Backlinking gurus Jeremy from outreach frog is a knowledgeable SEO in the field. Turned my experience around and gave some great feedback to help on our campaign.

US based support Ok I orginally was upset because I was concerned when I bought a recurring subscription I was stuck, but one call to their support and they showed me where I can adjust my order status at anytime. But I'm not cancelling because I'm getting results. They know what they are doing with the work and are US based. That's good for me.

Buyer Beware Buyer Beware! I used OutreachFrog earlier in the year for a website project with recurring backlink building. We kept the service going for a few months until we no longer needed it, emailing our account representative “T” to stop the service for now. No response back from “T” but the service stopped, no problem. Fast forward from August to December now, we notice we are being charged the monthly fee for the past two months. We set an appointment with “A” for the same day, that appointment was intercepted by “J” and “C”. They called my cell phone at the scheduled time and insisted that we be on the google call link that they sent over before they would discuss billing, once I joined I realized it was to get their AI program that was also on joined to the call to record the call. That's when the full court press started about addressing our issue. “J” led the call very aggressively, stating "they sent out 6 emails regarding the restart of the service", when I asked him to send over those emails he reduced the amount to 4 "I was exaggerating". I let them know that we never received any emails regarding the restart of service, “T” replied in October to solicit a call to discuss their opinion on our website needs without mentioning a restart. Why wouldn't someone call if they are not getting a response? So “J” berated me saying "I can see on my end where you read the emails from “J#2" and you had plenty of notice it would be restarting. We have never even heard of a “J#2”, much less corresponded with him, our account manager was “T” and she was unresponsive. Additionally, when you sign up for the service it doesn't tell you that when you pause it, you will be auto renewed 3 months later. Since we never got a response from “T” and the service stopped, we would have never known it restarted if our bookkeeper didn't catch it. On the call it seemed if “J” was trying to train “C” on how to "lay down the law" with customers who were surprised by their auto billing. He was rude, abrupt, & he offered no resolution at all, he said he would have to investigate “J#2's” emails not being received. I asked for copies of those emails, sure enough it was not 6 or 4 emails as he claimed. He sent over 1 email, claiming was sent to us by “J#2” that mentioned restarting the service. We would have continued working with them long term because high quality links are valuable. But now we will 100% not be continuing, there are too many services that won't try to shake you down and bully you to pay services you didn't ask for. Names redacted at trustpilots request.