
RC
GBThey'll charge your CC without your approval An unfortunate experience with OutreachFrog. At the beginning of the engagement, I was told that the subscription we agreed to was month to month and I could cancel at any time. Several day prior to our 3rd monthly recurring order, I emailed our account managers and asked them to temporarily pause my subscription. I explicitly said I did not want my credit card charged at that time because I had to shift resources to other area of the business that month, with full intensions of resuming with their services shortly after. Meaning I did not want to pay $1,200 to OutreachFrog that month. This was September 2023. Surprise Surprise, they went ahead and charged my credit card anyway. Again, I explained to them it was a budget issue and I did not want to spend those $1,200 in backlinks for that month. Following their unauthorized CC charge, I reached out multiple times requesting a refund to be issued to my CC with no success. Their initial response was to keep the balance in the account for a future order--completely missing the point of why I asked them to pause and failing to understand my situation. When I continued to push for a refund they disappeared. This all happened in September 2023. After 2 email exchanges and getting bounced around to 3rd person, they disappeared. They stopped responding to my emails despite several attempts. It's March of 2024 and I still have not gotten a resolution nor a response to this unauthorized credit card charge. If you're considering a backlink partner, explore other options. Your time is more valuable and you don't need to be dealing with this nonsense. A complete waste of time and frustration.

Isobel H
GBGreat Results! Results, results, results. OutReachFrog came highly recommended - I had heard of them for some time yet never had the budget to afford them. Simply quality work. Sure, they're more for people who care about just getting them ranked... rather than hand holding or puffery like other providers. Great work team.

Mitch Wilson
GBSCAM!!!! These people are Thieves These people are Thieves I would recommend staying as far away as possible. They promise everything and deliver nothing. The links go on fake spam sites, sites in India and porn sites if they actually deliver anything at all. As is the case with ALL Trustpilot reviews, the charges on my Amex and ALL Communication were verified. If they have no record, why wouldn't they refund th $9,000 I was charged?

David Sirkin
GBKept their promises OutreachFrog has ranked 2 of my sites in the top 3, and now has a brand new site of mine looks like will get to page 1 soon. I’m ok with their white hat approach as although it takes longer to rank, once you are there you stay in the top spots.

Drew B
GBUS based support Ok I orginally was upset because I was concerned when I bought a recurring subscription I was stuck, but one call to their support and they showed me where I can adjust my order status at anytime. But I'm not cancelling because I'm getting results. They know what they are doing with the work and are US based. That's good for me.