Daron Stenvold
GBGreat leading edge organization! I continue to switch friends from other marketing options or get them started with email campaigns with Robly. Great Product, Great Support, and always looking and moving forward. Try them and you will be surprised st how much they care! Thank you Robly and crew.... Awsome Service!
Leeanna Rashty
GBRobly is easy to learn and use! Robly is easy to learn and use! Robly's system was very easy to learn and use when we made the switch to it. They had a lot of the features we were looking for, like curated lists and more control for those getting our emails on what they want to see. Our open rate has increased because of our targeted emails. No one has noticed the change to Robly, which we consider a good thing because that means it was seamless and we had no problems. We highly recommend this product.
Alfredo De La Fe
GBRobly HAD great customer service Robly HAD great customer service. Sadly they decided to make a lot of changes which had a major impact on our marketing. First they decided to force us to remove gmail emails because they had not interacted for over a few months (during the pandemic our email marketing was reduced due to fewer sales being listed) then they changed their editor necessitating conversion of templates. They converted the wrong template and almost a month later after their agreeing to convert our PRIMARY template it still has not been done. My sale closes tomorrow and I have not been able to send out a proper email.
Charissa
GBWe LOVE Robly We LOVE Robly! We have been using Robly for 2 years now and it is our favorite email marketing tool that we have used. The ease of putting campaigns together, and the "OpenGen" feature are two of our favorite things, but we don't have any complaints about the Robly platform. Keep up the great work!
Blake
GBThings started off really well Things started off really well. Sending speed was fast, delivery was great and it showed through open rates, and customer service was excellent. And then as I continued to increase volume, all the sudden my open rates went from 30% to less than 1%, it takes about 6 hours to send 100k emails, and every time I asked customer service if they could look into it and tell me what happened, all I keep getting told is that "our engineers are looking into it". That's literally all I've been hearing, and then when I started to get frustrated, the customer service rep decided to get snippy with me. I thought my money was as green as everyone else. I'm a paying customer as well, and don't know what happened, but unfortunately it is causing me to start looking for other options.