Charissa
GBWe LOVE Robly We LOVE Robly! We have been using Robly for 2 years now and it is our favorite email marketing tool that we have used. The ease of putting campaigns together, and the "OpenGen" feature are two of our favorite things, but we don't have any complaints about the Robly platform. Keep up the great work!
Mitchell Bank
GBThey cancelled service but kept billing I used their review widget service and last week they emailed saying they were discontinuing that service starting July 31st. Then they billed me for August saying I didn't request a cancellation of billing in time! They discontinued service and want to keep billing for a service they no longer provide. They need to work on customer service.
Kwanghee Chung
GBMiles Ahead of Constant Contact We switched to Robly from Constant Contact about a year ago and we have not looked back since. The user interface is so much more intuitive. The reporting is more robust. Managing the our company's numerous email accounts is a breeze with Robly. The OpenGen feature has helped our sales staff book more ad revenue from existing clients and attract new business. We are happy we made the switch.
Leeanna Rashty
GBRobly is easy to learn and use! Robly is easy to learn and use! Robly's system was very easy to learn and use when we made the switch to it. They had a lot of the features we were looking for, like curated lists and more control for those getting our emails on what they want to see. Our open rate has increased because of our targeted emails. No one has noticed the change to Robly, which we consider a good thing because that means it was seamless and we had no problems. We highly recommend this product.
Bruce Friedman
THTheir customer service was horrible. The Company is Awful! Stay Away! Their customer service was horrible. Chat support was almost never available. They missed calls. Their customer service manager was rude, curt and like a robot. I was referred to the service by the owners and had my account terminated after only 10 days. They knew the industry I was in and partly cited that as a reason to terminate me. It was hard to setup and when I finally had everything ready they kicked me off. They don't communicate well with each other. My rep knew I needed to sort out my list and they said there were too many bounces. They didn't even give me any notice. Horrible, horrible people to deal with. Stay away!