Still Testing I am still testing the platform - I do like that they have a variety of things built into the system, and uploading contacts was relatively easy. I am finding the design portion a bit clunky to customize for the actual email campaigns.

Miles Ahead of Constant Contact We switched to Robly from Constant Contact about a year ago and we have not looked back since. The user interface is so much more intuitive. The reporting is more robust. Managing the our company's numerous email accounts is a breeze with Robly. The OpenGen feature has helped our sales staff book more ad revenue from existing clients and attract new business. We are happy we made the switch.

They cancelled service but kept billing I used their review widget service and last week they emailed saying they were discontinuing that service starting July 31st. Then they billed me for August saying I didn't request a cancellation of billing in time! They discontinued service and want to keep billing for a service they no longer provide. They need to work on customer service.

Great Basics. Needs to expand the offerings. This is the perfect way to build beautiful communications for your business. We took advantage of the free design assistance where they took our existing logo and made a nice template from that. The only problem is that when you go in to work with the template it's difficult to keep some of the font colors from your template when you go to add your own work. Then trying to match the color is almost impossible. It would be nice if there was a "favorite colors" section to keep all your template colors in order. Also, there are only 10-15 fonts you can use and it can get very stagnant. I wish we had more fonts to choose from. Overall I enjoyed this better than constant contact purely from the design elements they added to our template, making it more professional and beautiful.

New Update (2023) - not ideal. Used to be a decent email service but they just updated the drag and drop editing and while you can now put embedded videos, the entire editor is more difficult and much more limiting. The mobile view is all off center and there’s no way to edit in mobile view to fix. When I reached out to the chat they told me that I just had to just “play around with it” to get it to look normal. The editor also glitches and you have to refresh the page almost every time.