Things started off really well Things started off really well. Sending speed was fast, delivery was great and it showed through open rates, and customer service was excellent. And then as I continued to increase volume, all the sudden my open rates went from 30% to less than 1%, it takes about 6 hours to send 100k emails, and every time I asked customer service if they could look into it and tell me what happened, all I keep getting told is that "our engineers are looking into it". That's literally all I've been hearing, and then when I started to get frustrated, the customer service rep decided to get snippy with me. I thought my money was as green as everyone else. I'm a paying customer as well, and don't know what happened, but unfortunately it is causing me to start looking for other options.

We Love Robly! Robly is a great source for our Church to spread the word by updating our Parishioners on the upcoming event and news in our Parish. It is easy to use and they have a wonderful team to answer questions. It has been a great cost savings since switching from constant contact as well. Cheers to a great partnership

Good enough Overall I think Robly gets the job done. However, we've had reports of people not receiving our emails even though they claimed not to have unsubscribed. Also, the data shown on users seems inconsistent or non-reflective of the truth.

Great Basics. Needs to expand the offerings. This is the perfect way to build beautiful communications for your business. We took advantage of the free design assistance where they took our existing logo and made a nice template from that. The only problem is that when you go in to work with the template it's difficult to keep some of the font colors from your template when you go to add your own work. Then trying to match the color is almost impossible. It would be nice if there was a "favorite colors" section to keep all your template colors in order. Also, there are only 10-15 fonts you can use and it can get very stagnant. I wish we had more fonts to choose from. Overall I enjoyed this better than constant contact purely from the design elements they added to our template, making it more professional and beautiful.

Miles Ahead of Constant Contact We switched to Robly from Constant Contact about a year ago and we have not looked back since. The user interface is so much more intuitive. The reporting is more robust. Managing the our company's numerous email accounts is a breeze with Robly. The OpenGen feature has helped our sales staff book more ad revenue from existing clients and attract new business. We are happy we made the switch.