St. Mary's Church
GBWe Love Robly! Robly is a great source for our Church to spread the word by updating our Parishioners on the upcoming event and news in our Parish. It is easy to use and they have a wonderful team to answer questions. It has been a great cost savings since switching from constant contact as well. Cheers to a great partnership
Brian
GBConstant Who? Robly Rules After switching to Robly from CC, we will never use another. Better Service - Hands down. Better Pricing - Definitely. Better Features - Absolutely. (Open Gen is great!) No brainer on who to use for your email marketing.
Bruce Friedman
THTheir customer service was horrible. The Company is Awful! Stay Away! Their customer service was horrible. Chat support was almost never available. They missed calls. Their customer service manager was rude, curt and like a robot. I was referred to the service by the owners and had my account terminated after only 10 days. They knew the industry I was in and partly cited that as a reason to terminate me. It was hard to setup and when I finally had everything ready they kicked me off. They don't communicate well with each other. My rep knew I needed to sort out my list and they said there were too many bounces. They didn't even give me any notice. Horrible, horrible people to deal with. Stay away!
Cancer Pathways
GBGood enough Overall I think Robly gets the job done. However, we've had reports of people not receiving our emails even though they claimed not to have unsubscribed. Also, the data shown on users seems inconsistent or non-reflective of the truth.
Steven Schultz
GBBe Careful Using This Company I've run several businesses, both online and brick-and-mortar and Robly is, by far, the most difficult business I've ever dealt with. Their email platform is amazing and the best in the industry. But, their subscription to their email platform is just awful. They have very, very strict and inflexible policies that are easy to violate and can cost you $100s of dollars...and they don't care...no refunds...nothing. If you decide to do business with Robly...just be careful and vigilant or I guarantee, you will get burned.