Emily Durand
GBNew Update (2023) - not ideal. Used to be a decent email service but they just updated the drag and drop editing and while you can now put embedded videos, the entire editor is more difficult and much more limiting. The mobile view is all off center and there’s no way to edit in mobile view to fix. When I reached out to the chat they told me that I just had to just “play around with it” to get it to look normal. The editor also glitches and you have to refresh the page almost every time.
Brian
GBConstant Who? Robly Rules After switching to Robly from CC, we will never use another. Better Service - Hands down. Better Pricing - Definitely. Better Features - Absolutely. (Open Gen is great!) No brainer on who to use for your email marketing.
Cancer Pathways
GBGood enough Overall I think Robly gets the job done. However, we've had reports of people not receiving our emails even though they claimed not to have unsubscribed. Also, the data shown on users seems inconsistent or non-reflective of the truth.
Mitchell Bank
GBThey cancelled service but kept billing I used their review widget service and last week they emailed saying they were discontinuing that service starting July 31st. Then they billed me for August saying I didn't request a cancellation of billing in time! They discontinued service and want to keep billing for a service they no longer provide. They need to work on customer service.
Michelle Roush
GBGreat Company with excellent service I joined Robly when they were just starting out. Switching from Constant Contact to Robly was a leap of faith to be sure, but it has proven to be a great business decision. With pricing and customer service that beats CC hands down, I am glad I did it. I was concerned that their attention to customer service would go by the wayside as they got larger, however their excellent customer service has remained impeccable. Their template selection is superb and UI is easy. Look forward to seeing what comes next for them (hint....add texting integration!)