AdRoll has consistently helped our… AdRoll has consistently helped our business grow over the several years we have used them. The knowledge that their customer success managers have is extremely helpful. Not only has our manager Carson helped us in creating the ads but also advised the best way to use them.

Check the review first before giving any details to them They took all my business Informtion just to view a recorded webinar and more over after filling that there was no video available and ideally this information has to be put before asking for any details! My mistake i didnt check the reviews first or else i dont even stay for a minute on this website. well you always learn.

Absolutely AWFUL customer service Absolutely AWFUL customer service. You will never get a meaningful answer on anything! The platform is also extremely limited in terms of what advertisers can control. There is no way to exclude ad placements, control days or times when ads run, make bid adjustments and so much more.

Great Tool & Great Account Managers We have had two amazing Account Managers, Randi & Wes, who have helped us with strategies, goals we want to accomplish, and support. The platform has been very easy to use with the help of our Account Managers. The shortage of our company staff to use all the tools of the platform would be the only negative. We are getting new leads, that we are wanting to accomplish, and our average order value has gone up.

Not the answer you need to your Advertising if you are a small company We installed this on our site and so far have not been able to use it properly. From initial sales pitch, we thought it would be much more automated, that you would be able to set up dynamic ads to retarget customers. Its been hassle all the way. First we found a bug when trying to set up Cart Abandonment Ads with Facebook, as you cant do dynamic ads, nor can you select adverts as there is a bug, which has not been fixed. Secondly, I couldnt even get it working as its still in review 6 days later! Frankly they are only interested in you if you have 50K visitors per month. Have cancelled the trial and uninstalled the plugin. Not impressed!