Judy A Nicoll
GBI ordered a western close contact… I ordered a western close contact saddle sept.2019, knew it was made in india, 1st mistake. The saddle was nice looking , weight was what I needed at 24#'s. The saddle had a shiny finish, very stiff especially the fenders. I have been trying to soften this "leather" so I can ride it. No luck getting the fenders to bend. I've used multiple saddle softer, used saddle soap, then needs foot oil. Yes, I oiled front, back,sides multiple times over the last few months. The only way I could get the stirrups to turn was almost brute force, then a broom handle for multiple days, then having to do it again after 4-5 days. Will not stay in place. I rode in it the last 2 days, but the stirrups aren't staying in place. Can't bend the fenders to put over horn!!! I have contacted saddleonline 2 x's. I've done what they recommended, no help. I even went to my saddle guy, nothing has worked. Not a happy camper, probably will not use, so stuck with it.
Chelsea Storkan
GBReceived my saddle and it does not fit… Received my saddle and it does not fit my horse whatsoever. From what a my trainer said it won't fit any horse in her opinion. Apparently their return policy is that you have to pay for shipping to it's going to cost me $100 to return this piece of junk. Very poorly made, the stirrups don't even match! Not to mention it is almost impossible to adjust one of them. Do not buy from this website! Total waste of money. I thought I'd give them a shot because of the good reviews. Mistake.
Paul
GBAfter a Little Due Diligence, I’ll Pass I have researched and live-chatted with this company. Most of the credible reviews have been negative. A few of the glowing, over-the-top, positive reviews appear shady, with poor grammar and syrupy-sweet comments....
Grace Williams
GBHappy ! I ordered the crystal teal saddle. Not only is it beautiful, but it came with so many different things such as a bridle, reins, breast strap, & even a mat!! Well worth the price I paid for it & I'm super excited about my purchase! 😊
Hayden Nerdwark
GBYou get what you pay for, if you know what you need. You get what you pay for. This is meant for more novice horse riders or experienced riders. It’s the quality you expect for a saddle this price, and It’s easy on the wallet especially when I dont want to spend over a $1000. Just needed a good saddle for a horse I’ve been working, he’s average size so I got a full quarter bar and it fit like a glove. Got it real fast too