Waste of hard-earned money I was talked into using WordStream's services by a slick sales guy. They certainly didn't live up to the hype. The one-on-one support I was supposed to get never materialized, yet I was charged the full price. On the one call I was provided with, there was dog barking in the background throughout (this was pre-COVID). If you're a start-up like I was trying to make the most of your budget, this is money wasted. Look elsewhere. I exchanged several emails with the company and was offered an extension to the service but no refund. Why would I want to extend the agony of a non-existent service? If you're researching alternative options, move on.

The Worst Marketing Experience I Did Not Know Was Even Possible... Terrible company and performance, but great salesman working from day 1 to get that contract signed. He promised the world & underdelivered. He said we could opt into spending an extra $75 per campaign to cancel at anytime. After 4 unsuccessful campaigns we decided to cancel. Wordstream / LocaliQ did not deliver on what was promised. We had to file a dispute with our credit card company & put a blocker on this company for not receiving the service promised. Don't walk... RUN from this terrible "fast food" of a marketing company.

Collects My Personal Data Without My Knowledge This company claims to provide "free" marketing and advertising guidance but it is actually in exchange for your personal information. I went to their website and within 45 seconds received a call from a consultant who told me he could see I was on his site and wanted to know if I needed help. I never knowingly gave them the right to track my computer's IP address or know when I was on their site. When asked to be removed the agent was very rude and told me that was the "consequence" of receiving free information. This simply proves my point that it is not for free. I am so glad I did not let them help me with my company's google ads because they would have had all my information and login information. I do not recommend them especially if you are concerned about your privacy. Once I did not want to work with them, they were rude.

Avoid like the plague. Reading through the other 1 star reviews it’s all been said. This company is non-responsive and deceptive. Their Local IQ service is for PPC ads. Everything you would expect a qualified agency to do they neglect to do. It’s throw your ad up against the wall and if it’s not getting results they do nothing to improve the performance. That’s the entire point of hiring an agency! Anyone can run an ad that fails. Every aspect I experienced with them was like this. Very unprofessional.

If I could give no stars I would If I could give no stars I would. The sales call that pulled me in was great, unfortunately, every moment after that was the worst experience I think I have ever had from both a customer service to technical expertise perspective. From launching expensive campaigns without proper initial meetings, or discussions, no phone calls, and a very slow turn around on emails. Finally when I cancelled I am owed a rather sizable refund, and yet to receive that. Don't walk, run from the company, they are the fast food of crap service all the way around.