Justin Coleman
GBThe Worst Marketing Experience I Did Not Know Was Even Possible... Terrible company and performance, but great salesman working from day 1 to get that contract signed. He promised the world & underdelivered. He said we could opt into spending an extra $75 per campaign to cancel at anytime. After 4 unsuccessful campaigns we decided to cancel. Wordstream / LocaliQ did not deliver on what was promised. We had to file a dispute with our credit card company & put a blocker on this company for not receiving the service promised. Don't walk... RUN from this terrible "fast food" of a marketing company.
ASMR letgo
GBLarry Kim and his new scam company… Larry Kim and his new scam company Mobile Monkey are at it again. First with Wordstream and now a Chat bot service, Mobile Monkey. Same deceptive Marketing and advertising. Same SEO to hide the thousands of complaints that are piling up online. They have been charging my credit card for months. No help from the banks. The service is a joke. How can this man keep getting away with scamming millions from small business? Any investors that choose to work with such a horrible man, should be held accountable.
Jacky
GBGood software but poor support Good software but I would not suggest their Plus package. Their consultants are not adding value to the campaigns and they end up asking the same questions to you so you repeat the facts again and again. It took more than a week for their implementation team to make a small change (adding a pixel) so if you are using the software, that is good but think twice for the Plus plan.
Tina Wang
GBScam Service! Avoid! Scam Service! Avoid it! They have all the sales team serve you 24*7 until you sign the contract. After that get prepared to suffer from the bad service and you could never expect to cancel your subscription before the next billing. I don't know how they pay for the 5 star rating, all I can say, as a real customer of this company, try your best to avoid it.
Ellacoombe
GBWe are not having the best experience… We are not having the best experience with Wordstream. We started using the platform for ads however they changed their service to exclude feeds and now we have been directed to another company GODATAFEED who are equally as bad as Wordtream and charging loads more for the same service.We now have campaigns that do not have a feed. Its a total mess and Workstream just keep taking money and not resolving the issue. I cannot currently recommend Wordtsream and you have to book weeks in advance to get to speak to anyone, then if you are unlcky they will cancel a scheduled call at the last minute. Appalling service.