WordStream makes it easy to understand… WordStream makes it easy to understand how our ads and keywords are working in terms of driving traffic into our website and increasing our social media presence. It is nice to have everything wrap up into one easy to read report. The transition over was smooth well and recommend their services.

Avoid like the plague. Reading through the other 1 star reviews it’s all been said. This company is non-responsive and deceptive. Their Local IQ service is for PPC ads. Everything you would expect a qualified agency to do they neglect to do. It’s throw your ad up against the wall and if it’s not getting results they do nothing to improve the performance. That’s the entire point of hiring an agency! Anyone can run an ad that fails. Every aspect I experienced with them was like this. Very unprofessional.

Collects My Personal Data Without My Knowledge This company claims to provide "free" marketing and advertising guidance but it is actually in exchange for your personal information. I went to their website and within 45 seconds received a call from a consultant who told me he could see I was on his site and wanted to know if I needed help. I never knowingly gave them the right to track my computer's IP address or know when I was on their site. When asked to be removed the agent was very rude and told me that was the "consequence" of receiving free information. This simply proves my point that it is not for free. I am so glad I did not let them help me with my company's google ads because they would have had all my information and login information. I do not recommend them especially if you are concerned about your privacy. Once I did not want to work with them, they were rude.

A Great Way to Get Started with Paid Advertising Having no prior experience with paid advertising, WordStream was a great place to start. Their team is very responsive and knowledgeable. The software itself is not as "smart" as I had hoped, but the support is top-notch. WordStream is a great alternative to hiring out this type of work if you prefer to manage paid advertising accounts in house.

Good software but poor support Good software but I would not suggest their Plus package. Their consultants are not adding value to the campaigns and they end up asking the same questions to you so you repeat the facts again and again. It took more than a week for their implementation team to make a small change (adding a pixel) so if you are using the software, that is good but think twice for the Plus plan.