Very disappointed with this company!! Very disappointed with this company. Ordered a pool that was in stock when I paid. In stock when they took the money out of my account. And then received the wrong pool. Kindly returned that one as requested completely unopened when called to discuss receiving the proper pool. Now they are all of a sudden out of stock and I can’t get the item at all plus have to wait 3-5 business days to receive my refund therefore leaving me unable to purchase another one in time for my child’s birthday party. He’ll be very disappointed to not have the pool he picked out for his party. Very disappointed. Will avoid all ordered through this company.

The incompetence is strong here The incompetence is strong here. Sent wrong item, extremely wrong. Contacted Target (purchased from target.com) who then had to contact Spreetail. Spreetail sent label #1 for return. This is a large, 83lb box that I cant simply drop off somewhere. Label 1 had a 4 pound limit. Not gonna work. Contacted Target again, who then had to contact Spree again, who then again sent out a different label #2. This label was declared unable to be picked up by fedex due to how spreetail created the label. Genius. Contact Target again, who contacted Spree again. They sent label #3 with a....FOUR pound limit again! How hard is it to send a correct label with the correct weight thats able to be picked up by a shipping company? Apparently, its pretty hard. Filed CC dispute and Ill never order anything that lists this company again. Ill tell every single person I know, to never order anything that involves Spreetail in any way. ETA: Email requesting more info (order # and real name) completed and sent back 3/15/24 ETA 2: 3/20/24 Never heard a word from Spreetail since submitting the requested additional info. Not surprised. ETA 3 4/10/24 Still fighting this, Target tried to get me another shipping label to get the wrong item shipped back, stating Spreetail would send last night. Never received. Spreetail also LIED to my CC company and stated I had received the "correct item in good condition". Liars and crooks. Are these type of reviews you get really worth the $170 you've stolen from me and who knows how much from others?

I recently bought headphones from them… I recently bought headphones from them through target. When I opened the package it wasn’t headphones, it was a baby car seat cover. It was a huge headache for me to get a refund and they made me wait over 2 weeks to issue my refund. So I thought I was just buying headphones from target, but actually I was buying an extra trip to ups to mail back the car seat cover and then someone else got to hold my money hostage while I waited for them to ‘process’ the return. So just know if you use this company, you will be punished for any mistakes they make. I finally received my refund over 2 weeks after the day I was supposed to receive headphones. *edit - I did contact your customer service through email because even when you received the item back I still was waiting on a refund.The email said they would issue a refund in 3-5 business days. And then when that didn’t happen, I spoke to target who said your policy was up to 10 business days. My point is, none of this was my fault. It’s not like I received headphones and then said “I really don’t like the look of these headphones, they’re ugly, I’m going to return them.” YOU SENT ME A BABY CARSEAT COVER. You sent me the wrong product, and the least you could have done was issue my refund the day the package arrived at your warehouse. My purpose for this review is to let people know of my experience. It was not pleasant, and if it were pleasant, I would still make a review. I tried to do it on Target.com but for some reason my review wasn’t approved.

Desde el 19 de enero recibí un Sheds… Desde el 19 de enero recibí un Sheds con la pieza del techo dañada y no cumplen con el cliente ,tenga cuidado !!!!! Todo bien hasta que tengan que responder por algo dañado ,estamos en abril y aquí esperando desde el 19 de enero ,abusadores un Sheds de 1000 dólares Since January 19 I received a Sheds with the roof piece damaged and they do not comply with the customer, be careful!!!!! Everything is fine until they have to answer for something damaged, we are in April and here we have been waiting since January 19, abusers for a Sheds of 1000 dollars

I ordered an inflatable hot tub from… I ordered an inflatable hot tub from them through Amazon. I was told it would be delivered March 27. Then it jumped to March 29. Now it says April 2. They ship through FedEx, which is notoriously late with packages, especially expensive ones. This company shipped from Nevada, it went to Mississippi and the destination is California. Make it make sense. It's disgusting a big corporation thinks it's ok to take a cheap shipping route to avoid higher costs. They did nothing to rectify the situation. Edit to spreetails reply. I've already got no help from you when trying to get help.